The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wool choice from the wool factory for what I was looking for , was the best I could find. The delivery was prompt. What I would really like when I buy wool is to see it knitted up in swatches. I found an on line wool shop who presented all their wool like this once and I would buy from them again if I could remember who they were simply so I can see what the wool look likes knitted up.”

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Posted 6 years ago

“Huge selection to choose from, Great quality and colours Would definitely use the wool factory again”

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Posted 6 years ago

“Very impressed with the ease of using the online ordering. Wool arrived very quickly, enabling me to finnish a crochet project. Would not hesitate to recommend The Wool Factory to friends.”

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Posted 6 years ago

“Very satisfied with the products.”

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Posted 6 years ago

“very pleased with wool”

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Posted 6 years ago

“Great communication, great products, will be ordering again very soon”

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Posted 6 years ago

“I have not started to crotchet the blanket but i am very satisfied with the service I received and the quality of the wool purchased.”

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Posted 6 years ago

“I have found what I need very quickly and the website is easy to search also some very good affordable yarn s to choose from”

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Posted 6 years ago

“It is a pleasure to do business with The Wool Factory.”

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Posted 6 years ago

“Delighted with the product arrived on time and well packaged can highly recommend”

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Posted 6 years ago

“As ever the delivery service was super quick, and the wool of a great quality.”

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Posted 6 years ago

“Very pleased with both the yarn and service I received from the Wool Factory”

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Posted 6 years ago

“Easy to navigate the website and order from a huge selection of beautiful wools. My two orders have both been received promptly. I am very happy and will definitely be ordering from The Wool Factory again.”

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Posted 6 years ago

“I am very pleased with my purchase of wool from the wool factory, I's good quality and a very good choice of colours. Also quickly delivered. Highly recommended.”

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Posted 6 years ago

“Terrific service and lovely quality thank you”

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Posted 6 years ago

“I have been very happy with the wool but not having much luck with buttons sizes”

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Posted 6 years ago

“Website is very well designed and simple to navigate and ordering is easy. Communication about your order is excellent and arrives very quickly after ordering. Would definitely recommend to anyone. Great quality yarn at very competitive prices.”

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Posted 6 years ago

“Great no problem 😉”

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Posted 6 years ago

“I ordered some knitting patterns and was very pleased with the speedy delivery. Every part of the transaction, from start to finish was quick straight forward, and I was informed every step of the way. Will definitely be using The Wool Factory in the future 😁”

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Posted 6 years ago

“Excellent service and prompt delivery.”

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Posted 6 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews