The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the wool such lovely colours. Pussycats gift aswell. Thank you”

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Posted 2 years ago

“I am new to knitting and I saw an ad on Facebook for the wool factory I had nothing too loose so I'm on my third order The yarn is always carefully packaged and comes within the stated I've not been too adventurous in my ordering but they have a fantastic selection I like the confirmation email telling you who is dealing with your order You have nothing to loose you might be surprised by what you can purchase”

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Posted 2 years ago

“Not received parcel yet”

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Posted 2 years ago

“Very quick delivery, and a very good price, would happily order from this company again.”

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Posted 2 years ago

“I’ve always received whatever wool I require , the choice is immense, I’m very happy with the Wool Factory”

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Posted 2 years ago

“Great service and found delivery very quick. Loved the Happy cotton yarns I bought, lovely colours and great cotton to crochet with.”

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Posted 2 years ago

“Fantastic delivery, excellent quality of service and yarn! thank you”

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Posted 2 years ago

“As requested. Delivered in timely fassion.”

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Posted 2 years ago

“thank you for my goods i had from you last week just what i wanted”

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Posted 2 years ago

“Bought as a present, The wool felt lovely. Arrived on time.”

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Posted 2 years ago

“Quick delivery, good quality yarns with cheap price. Can't complain! I knitted my first ever waistcoat with Cygnet Pato chunky yarns and the result was so satisfying!”

The Wool Factory Ltd 5 star review on 8th January 2024

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Posted 2 years ago

“Always pleased with the products I order, Very good service and always quick delivery 🌟”

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Posted 2 years ago

“Very pleased with my purchase of wool. Will certainly order more again when needed.”

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Posted 2 years ago

“Great service, good verity, always deals to be found. Definitely my go to website for yarn.”

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Posted 2 years ago

“My recent purchase was the first time I'd used The Wool Factory and I was really impressed with the customer service. I ordered Ricorumi Twinkly Twinkly DK, Ricorumi Amigurumi Crochet Lame, Yakut Sparkle DK, Sirdar Snuggly DK and Woolcraft New Fashion DK and was really pleased with the quality all of them. I will definitely use this company again and highly recommend it.”

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Posted 2 years ago

“I order my wool, was despatched the same day and arrived the day after. An excellent all round. The wool is great and I will definitely use them again. Highly recommend this company.”

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Posted 2 years ago

“Very fast delivery and lovely wool x”

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Posted 2 years ago

“A good service comes very quickly, reasonable prices. Thank you Jean”

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Posted 2 years ago

“I was very pleased with my recent package of wool Thankyoub”

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Posted 2 years ago

“fast delivery and friendly customer service. On top of great prices its a perfect combination, thanks”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews