The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wool arrived very quickly and nicely packed. Lovely to knit and crochet with. Very pleased with the finished product.”

Helpful Report

Posted 2 years ago

“I have been very pleased with all of my purchases. The colours were better than I expected and the wool knits up beautifully Thank you.”

Helpful Report

Posted 2 years ago

“The wool is excellent quality and lovely to knit with .the wool factory its self was a pleasure to do business with. I will use them again .”

Helpful Report

Posted 2 years ago

“Excellent service, my order was delivered quickly with a couple of little surprise extras included, thank you very much., I will definitely look to use the wool factory again.”

Helpful Report

Posted 2 years ago

“I make blankets for our local cancer charity shop and have been told people are buying them on a regular basis and are very happy with them. i find the wool to be good quality and reasonably priced. Delivery is very good also.”

Helpful Report

Posted 2 years ago

“Always good deals and fast delivery”

Helpful Report

Posted 2 years ago

“Excellent service and yarn is great, the only thing I would say is better packaging please, my last parcel had a hole in it the outer plastic where it have been picked up and yarn inside was clearly visible.”

Helpful Report

Posted 2 years ago

“Love wool from here. Good quality low prices will definitely order again.”

Helpful Report

Posted 2 years ago

“Always great value for money, lovely yarn and good customer service”

Helpful Report

Posted 2 years ago

“I've made several purchases from The Wool Factory and I'm so pleased with every order. All packed with love and care and fast delivery. The yarn is superb quality and great prices. I will always buy from here from now on. 5 stars from me 😊”

Helpful Report

Posted 2 years ago

“No problems and fast delivery”

Helpful Report

Posted 2 years ago

“Great choice and price and always quick delivery”

Helpful Report

Posted 2 years ago

“This company is very fast delivery one and have excellent communication”

Helpful Report

Posted 2 years ago

“My first order and everything was handled perfectly . Very efficient service . Thank you.”

Helpful Report

Posted 2 years ago

“Great purchase as per usual and good response by post straight back nearly used it now and looking for some more xx thankyou”

Helpful Report

Posted 2 years ago

“Quality yarn arrived quickly. Very happy.”

Helpful Report

Posted 2 years ago

“Love the Wool Factory. The yarns are lovely quality and excellent prices. The staff are brilliant and the delivery times are excellent. They also have a great, friendly knit and natter group and a "Show us your stitches " competition weekly where the winner receives a voucher.”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Great service, quick delivery, lovely wool. Will 100% be buying again and would recommend to friends”

Helpful Report

Posted 2 years ago

“Beautiful hat, snood and fingerless mits made for my grandaughter. She loves the variegated coloured wool and the warmth from thus soft touch yarn.”

Helpful Report

Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews