The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sorry that this order happened to be a small one. It won't always be so. I have received your invoice but sadly the package has not yet appeared”

Helpful Report

Posted 4 years ago

“Fantastic service, very speedy delivery and the wool ordered was of excellent quality”

Helpful Report

Posted 4 years ago

“Very pleased to find the yarn I wanted to knit a jumper for my son-in-law. I needed a number of different colours in the same weight (Aran) and found just the right ones. Supplied very quickly and also with the needles I needed.”

Helpful Report

Posted 5 years ago

“Didn’t receive my correct order 🤷🏻‍♀️ It was very quickly rectified. Thank you”

Helpful Report

Posted 5 years ago

“Always a pleasure to buy from The Wool Factory. Great choice and value together with superb fast delivery. Highly recommend”

Helpful Report

Posted 5 years ago

“Lovely wool & amazed how fast the delivery was!”

The Wool Factory Ltd 5 star review on 1st September 2021

Helpful Report

Posted 5 years ago

“Briliant wool quickly delivered. Highly recommend. Knits and washes well.”

Helpful Report

Posted 5 years ago

“Always a good service and quick. Their website is easy to navigate and they have good offers”

Helpful Report

Posted 5 years ago

“I love this pattern and am really enjoying knitting it but was disappointed the pattern was a copy, not an original one.”

The Wool Factory Ltd 5 star review on 30th August 2021

Helpful Report

Posted 5 years ago

“Perfect service”

Helpful Report

Posted 5 years ago

“Excellent wool, great value for money and super fast delivery...”

Helpful Report

Posted 5 years ago

“Always a pleasure to shop with the wool factory always have what I need and very good on prices and posting out items very quickly, my first to go to when I need wool .”

Helpful Report

Posted 5 years ago

“Great service Great choice Speedy delivery”

Helpful Report

Posted 5 years ago

“HIGHLY RECOMMEND SUPER FAST DELIVERY. WILL BUY AGAIN. VERY HAPPY WITH MY PURCHASE.”

Helpful Report

Posted 5 years ago

“Very good service. 1 ball out of stock, however. Had you let me know before despatch, I would have changed the colour to one you had in stock.”

Helpful Report

Posted 5 years ago

“Arrived on time, good quality wool, and a fair price. Will order again”

Helpful Report

Posted 5 years ago

“Excellent service order received quickly, and the quality is very good.”

Helpful Report

Posted 5 years ago

“I was very pleased with my purchase,and have enjoyed knitting with the wool which is of a very high quality.Thank you.”

Helpful Report

Posted 5 years ago

“Excellent service. More than happy with the wool”

Helpful Report

Posted 5 years ago

“Wow how happy I am that I discovered the wool factory. I have looked at quite a few online wool stores but all the prices were atrocious. I couldn't believe how cheap that the wool is and the postage is just fab. I don't think I will ever go anywhere else. Also the length of time you wait for your delivery is only a few days. Fantastic I am so happy and I would highly recommended the wool factory.”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews