The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Really pleased with my order”

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Posted 4 years ago

“Great prices. Some really nice and hard to get hold of yarns in stock.”

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Posted 4 years ago

“I am always very pleased with my wool and pattern purchases Delivery is good and packaging is secure”

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Posted 4 years ago

“Ordered yesterday received today. Very pleased”

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Posted 4 years ago

“Easy to order online with good choices. The wool arrived sooner than expected and looks good quality. Excited to get started on my sweater. Will use The Wool Factory again 😊”

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Posted 4 years ago

“Very pleased with the wool, such pretty colours, excellent quality perfect for the baby knitting i do for the hospital premature units. Delivery was earlier so all in all no complaints.”

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Posted 4 years ago

“There was a problem with the PDF'S not downloading which happens every time I purchase one . This was resolved after a few days by your customer service. It was just very annoying.”

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Posted 4 years ago

“I purchased a pattern as a pdf document but couldn't open the file. I sent an email asking if they could resend but never got a response. Very unhappy.”

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Posted 4 years ago

“Never recieved the item, so where is it please”

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Posted 4 years ago

“Received order within 2 days but was disappointed to find that they had invoiced but not sent one of the patterns I had ordered. I now have to contact them to rectify their mistake.”

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Posted 4 years ago

“Very happy with my purchase, the wool is great, a good price and a very quick delivery! Thank you.”

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Posted 4 years ago

“Totally happy with my purchases. The yarn is beautiful and fairly priced. I will be back! Thank you.”

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Posted 4 years ago

“Has plenty types of wool to choose from and prices are ok”

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Posted 4 years ago

“Excellent choice of wool I knit socks so buy all my sock wool from here Excellent service and fast delivery”

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Posted 4 years ago

“Great service again 😁”

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Posted 4 years ago

“Very good value for money and excellent range of colours. Goods sent well packaged.”

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Posted 4 years ago

“Easy to use website. Good prices. Speedy delivery.”

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Posted 4 years ago

“I have not received my wool. I have emailed twice about this but not received any answer”

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Posted 4 years ago

“Good fast service will but from them again”

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Posted 4 years ago

“Love the wool factory, would not get my yarn from anywhere else, very fast delivery.”

The Wool Factory Ltd 5 star review on 2nd September 2021

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews