The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,200 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, any problems are sorted quickly and efficiently, lovely lot of people and of course great wool at affordable prices.”

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Posted 1 year ago

“Have used you for a while now. I knit blankets which I donate to the PDSA shop in inverurue,which they sell to customers. There is a good choice of the wool i use and when I order wool it comes in good time. Will continue to use you going forward.”

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Posted 1 year ago

“Always exactly as ordered. Packed nicely. Arrives always as promised.”

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Posted 1 year ago

“Im very pleased with all the wool and pattern I purchased”

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Posted 1 year ago

“very happy with the wool and service and will be buying more, thank you so much”

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Posted 1 year ago

“I had seen the wool factory advertised on fb , I didn’t really need anymore wool but thought , I would place an order to try it out , I wasn’t disappointed the service is excellent, super fast delivery, very reasonable prices , communication spot on and the products are amazing, so much so that I placed a second order right away for even more wool that I don’t really need , I recommend the wool factory 150% .”

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Posted 1 year ago

“This is my first time buying from the wool factory and I am very pleased with the quality of the yarn will definitely purchase again and would highly recommend this company”

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Posted 1 year ago

“Excellent service, very pleased with my purchase although haven't started my project yet as have a few other projects to finish.”

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Posted 1 year ago

“Delighted with my wool from The Wool Factory. Excellent selection , highly recommend.”

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Posted 1 year ago

“I have so far been very satisfied with my purchases, the quick delivery and good customer service.”

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Posted 1 year ago

“Love the wool I bought”

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Posted 1 year ago

“Very pleased with the quality of the yarn, it knits up nicely and delivery is quick”

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Posted 1 year ago

“I have had several deliveries from the Wool Factory. The last was lost for a day by the PO but arrived safely. I have been very pleased with all of my orders and find the choice of yarns second to none. Hope to visit the new store in person in the near future.”

The Wool Factory Ltd 5 star review on 18th March 2025

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Posted 1 year ago

“Fantastic service, speedy delivery to SW France. Reasonable prices, can’t fault anything. I’m SO happy that I ordered from this company. I’m definitely ordering again very soon. 🥰”

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Posted 1 year ago

“Brilliant service from ordering to delivery. Ordered chunky wool (have ordered DK in the past). Both are lovely wools. Will definitely be ordering again.”

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Posted 1 year ago

“Very prompt service, wool was well wrapped and great quality. Will definitely order again”

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Posted 1 year ago

“Excellent yarn selection, Excellent quality and a smooth fast process for order and delivery”

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Posted 1 year ago

“Lovely service very quick delivery. Be buying again very soon. Lovely choices of wool and other bits and bobs.”

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Posted 1 year ago

“Recently ordered Drops Muskat Yarn. Very resonable prices. Quick delivery.”

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Posted 1 year ago

“Brilliant value with a varied stock.Great for novice like me. Delivery was fast and items well wrapped. Thank you.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,200 reviews