The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and a great service. Thank you.”

The Wool Factory Ltd 5 star review on 23rd October 2020

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Posted 5 years ago

“Excellent product, very quick delivery”

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Posted 5 years ago

“Always amazing service and good quality wool at a good price. X”

The Wool Factory Ltd 5 star review on 22nd October 2020

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Posted 5 years ago

“just perfect,”

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Posted 5 years ago

“Very good wool. Perfect as it was a gift”

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Posted 5 years ago

“The wool factory is fantastic. Loads of choice of wool and very fast delivery too”

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Posted 5 years ago

“Very fast and efficient service”

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Posted 5 years ago

“Extremely pleased and delighted with the wool and service received from The Wool Factory. Having just rediscovered the art of knitting during a long lockdown it has been so rewarding to work with good quality items. Thank you for all you are doing in this difficult time.”

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Posted 5 years ago

“Great price on Sirdar 4 ply , love the colour , quick delivery too”

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Posted 5 years ago

“Very fast delivery and the quality/colour of the yarn was exactly as described. Will buy from here again!”

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Posted 5 years ago

“Though the wool took longer than I anticipated (should have given more leeway due to COVID), I am a very satisfied customer, and I ordered again. Thank you 😊”

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Posted 5 years ago

“Smart efficient and friendly small company. The process of ordering from the website is simple and smooth. The company updates the buying and delivery process at each stage via email. Have been buying at regular intervals and their service is second to none. No hesitation in recommendation!!! Bryan Jackson.”

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Posted 5 years ago

“Very fast deliveries and great wool selection (and amazing prices). Had an order query today and had an immediate response which shows how great their customer service is. Think I've found my go-to yarn shop!”

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Posted 5 years ago

“Excellent and speedy service. Thankyou.”

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Posted 5 years ago

“Easy to place orders. Good selection. Fantastic wool. Brilliant prices. Super fast delivery.”

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Posted 5 years ago

“Arrived very quick many thanks”

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Posted 5 years ago

“Very happy with my recent order, Goods and delivery excellent as always.”

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Posted 5 years ago

“Excellent value!! Lovely wool!”

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Posted 5 years ago

“Very pleased with the service I received from the Wool Factory. Thank you”

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Posted 5 years ago

“A great shop for wool and patterns and very friendly staff 😀”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews