The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice wool and very pleased with the customer service. Thank you.”

Helpful Report

Posted 5 years ago

“beautiful quality wools, very good service easy to use website ,good delivery .thank you”

The Wool Factory Ltd 5 star review on 24th October 2020

Helpful Report

Posted 5 years ago

“Brilliant service”

Helpful Report

Posted 5 years ago

“Lovely products at unbeatable prices and quality. Rapid order pick up and delivery. What's not to love...”

Helpful Report

Posted 5 years ago

“Very good value and lovely to knit.”

Helpful Report

Posted 5 years ago

“Highly satisfied excellent service would defitnitly recommend”

Helpful Report

Posted 5 years ago

“i can rely on getting just what i'm looking for my knitting especially at this difficult time thank you”

Helpful Report

Posted 5 years ago

“Very good service from ordering to fast delivery wool very good quality will definitely be ordering again”

Helpful Report

Posted 5 years ago

“Excellent quality favourable prices exellent range of yarns colours. It serves my knitting requirements fast delivery easy ordering and warehouse to door delivery Thankyou”

Helpful Report

Posted 5 years ago

“Good arrived on time and well packaged. Very happy with my purchase.”

Helpful Report

Posted 5 years ago

“Great price and fast delivery.”

Helpful Report

Posted 5 years ago

“Great value and quality. Will be using again soon”

Helpful Report

Posted 5 years ago

“Very happy with my purchases from the wool factory. Great service and very helpful. Thanks”

Helpful Report

Posted 5 years ago

“Impressed with the efficiency. Only a small order for a craft project but ordered Thursday on and received order 10.00am Monday(by Royal Mail too!) Thank you”

Helpful Report

Posted 5 years ago

“Always helpful prompt delivery Very good quality yarns Very satisfied customer Thank you”

Helpful Report

Posted 5 years ago

“Excellent price, goods promptly dispatched and delivered. Very happy customer.”

Helpful Report

Posted 5 years ago

“The wool is lovely, exactly as described. The service is excellent, with the yarn arriving within a couple of days”

Helpful Report

Posted 5 years ago

“Love The Wool Factory. Whenever I’ve had anything from them, it’s always arrived really quickly, the quality is excellent and the colours of the wools are just beautiful. Highly recommend The Wool Factory”

Helpful Report

Posted 5 years ago

“Good quality wool at good prices”

Helpful Report

Posted 5 years ago

“Prompt service”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews