The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the woolfactory. Always prompt and fantastic value. If you have a problem Grant is the man to sort it.”

Helpful Report

Posted 3 years ago

“Good quality wool, crotchets up beautifully, good value , good price , delivery good and well packaged , would definitely recommend .”

The Wool Factory Ltd 5 star review on 4th July 2022

Helpful Report

Posted 3 years ago

“Lovely wool , great customer service”

Helpful Report

Posted 3 years ago

“Very happy with service and very quick delivery thanks.”

Helpful Report

Posted 3 years ago

“Excellent service from ordering to delivery. Very good quality yarn.”

Helpful Report

Posted 3 years ago

“I ordered two 500g balls. I wound them in to smaller balls, as I find them easier to handle. I thought I might find the odd knot it the wool. I didn't :) The wool is so soft and knits up lovely. I will be ordering again in the future.”

Helpful Report

Posted 3 years ago

“I'm always happy with the prompt service from The Wool Factory, I get all my yarn from here.”

Helpful Report

Posted 3 years ago

“Easy to order prompt delivery, lovely products & easy to follow pattern. Will definitely be using again.”

Helpful Report

Posted 3 years ago

“Quick delivery. Exactly what I wanted.”

Helpful Report

Posted 3 years ago

“Amazing service. Ordered items, packaged and posted the next day so had my order within 2 days. Lovely and clean. Well packaged items.”

Helpful Report

Posted 3 years ago

“always happy with my purchases”

Helpful Report

Posted 3 years ago

“Fantastic service and prices. Highly recommend”

Helpful Report

Posted 3 years ago

“I couldn’t be happier with the service received from The Wool Factory . My yarn was delivered very quickly and l had not paid for delivery, will definitely be using them again .”

Helpful Report

Posted 3 years ago

“Prompt, well packaged, accurate delivery of my chosen, lovely yarn”

Helpful Report

Posted 3 years ago

“Your service is always very good and I highly recommend it to anyone wanting to buy anything from your website”

Helpful Report

Posted 3 years ago

“Very pleased with the price of the wool and the service will be pleased to order again from the firm”

Helpful Report

Posted 3 years ago

“Excellent quality baby wool at a good price. Quick efficient ordering service.”

Helpful Report

Posted 3 years ago

“Luv this site. Great value and quality for the money”

Helpful Report

Posted 3 years ago

“Very good quality even those my first order went missing”

Helpful Report

Posted 3 years ago

“Lovely wool, quick delivery. Will definitely buy from again.”

Helpful Report

Posted 3 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews