The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Wool Factory is heaven sent. They have exactly what your looking for and great prices. The delivery is fast and the wool is packed in lovely organza bags that make perfect gift bags for your made items.”

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Posted 3 years ago

“Very good communication and quick delivery”

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Posted 3 years ago

“Absolutely brilliant products, prices and service. I only buy my yarn from The Wool Factory for my grand daughter. She will be 1 year old on 29th June and has more cardies and toys then you can imagine. All crocheted and knitted. Thank you for such great service”

The Wool Factory Ltd 5 star review on 24th June 2022

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Posted 3 years ago

“Colours were as stated on the web site.. arrived safely, good quality. Will shop again.”

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Posted 3 years ago

“Incredible Service, Very High-Quality products, fantastic range and lovely helpful staff.”

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Posted 3 years ago

“Amazing service, great products”

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Posted 3 years ago

“Ordered King Cole Bramble DK, came in 2 days. Very happy and will order again 😊”

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Posted 3 years ago

“Was pleased with the service and delivery . So pleased with the books and the price of them . A happy customer”

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Posted 3 years ago

“My wool arrived quickly and in great condition”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Excellent value, speedy delivery and great quality what more can I say!”

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Posted 3 years ago

“Fantastic choice of all yarns and excellent and fast service.”

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Posted 3 years ago

“I have been a customer since 2007 and have always been pleased with the wool I have bought from them, both from their stall in Mablethorpe market and online. Wide selection and very nice people to deal with.”

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Posted 3 years ago

“This is the second time I've ordered, the first time was a bad experience but I decided to give it another go, I can safely say that this time my order arrived early”

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Posted 3 years ago

“My items were delivered very quickly and the yarn was the best price I could find. I’m very pleased with my purchase.”

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Posted 3 years ago

“A huge variety of yarns of all kinds. An on-line order was quickly fulfilled”

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Posted 3 years ago

“I found the yarn I wanted for a very good price. Fast service and delivery.”

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Posted 3 years ago

“Order was despatched the same day and arrived quickly. Wool was good quality. Excellent value for money. Would highly recommend The Wool Factory.”

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Posted 3 years ago

“I am very happy with the wool and it is nice to knit with”

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Posted 3 years ago

“Amazing service & quick delivery as usual, thank you very much.”

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Posted 3 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews