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The Wool Factory Ltd Reviews

4.9 Rating 9,114 Reviews
97 %
of reviewers recommend The Wool Factory Ltd
Company Reviews Product Reviews
3,063
 Metrics Info
4.9
Based on 9,114 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The Wool Factory Ltd Reviews
Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jennie M
Verified Buyer
“Beautiful wool reasonably priced and great prompt delivery”
Helpful Report
Posted 11 months ago
Janice J
Verified Buyer
“very good service @ quality wool”
Helpful Report
Posted 11 months ago
Margaret H
Verified Buyer
“Many thanks for your speedy service and also for your yarn perfect in every way Made a couple of baby jumpers with it”
The Wool Factory Ltd 5 star review on 31st July 2024 The Wool Factory Ltd 5 star review on 31st July 2024
Helpful Report
Posted 11 months ago
Gail D
Verified Buyer
“Excellent service, very quick delivery”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Order arrived very prompt and well packaged”
Helpful Report
Posted 11 months ago
Diane H
Verified Buyer
“I love the wool I get from the wool factory good quality and reasonably priced.”
Helpful Report
Posted 11 months ago
Rachel S
Verified Buyer
“Quick efficient service. Wool of good quality as usual.”
Helpful Report
Posted 11 months ago
Gillian W
Verified Buyer
“The wool I ordered came on time lovely and soft baby wool and knits up lovely my 1st time ordered from here will use you all the time now”
Helpful Report
Posted 11 months ago
Grace B
Verified Buyer
“Very efficient service.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“An excellent online ordering process, simple and quick. Products are great and as described. Next order is being planned as I rapidly work through this one.”
Helpful Report
Posted 11 months ago
Mrs. D
Verified Buyer
“Orders are dispatched quickly and well packed.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Excellent service and quality of wool as always. Thank you.”
Helpful Report
Posted 11 months ago
Terry G
Verified Buyer
“Found website easy to use, goods came well wrapped, first class service”
Helpful Report
Posted 11 months ago
Kerry P
Verified Buyer
“The Wool Factory are fantastic. They have a huge choice of yarn to choose from at great prices. Delivery is super fast.”
Helpful Report
Posted 11 months ago
Lorraine S
Verified Buyer
“Super fast delivery good quality wool”
Helpful Report
Posted 11 months ago
Jennifer O
Verified Buyer
“Excellent fast delivery”
Helpful Report
Posted 11 months ago
Dawn B
Verified Buyer
“Excellent product, great service and very quick delivery, will be ordering more shortly”
Helpful Report
Posted 11 months ago
Velma B
Verified Buyer
“I have been buying wool from The Wool Factory for some years now and have always found their products very good quality. It is very easy to use their site to order goods. I am a very happy customer and would recommend anyone to buy their wool.”
Helpful Report
Posted 11 months ago
Coreen J
Verified Buyer
“Absolutely love this wool and I'm so grateful that I could buy some in this wonderful sale,feel truly blessed thank you”
Helpful Report
Posted 11 months ago
Sara D
Verified Buyer
“Excellent value and delivered within a few days,ordered for my Mum who knits blankets and she was very happy with the colours and quality 😀”
Helpful Report
Posted 11 months ago
The Wool Factory Ltd is rated 4.9 based on 9,114 reviews
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