The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,115 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,115 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th June 2025

671

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very happy with all the wool I received, can’t wait to order some more”

Helpful Report

Posted 11 months ago

“Good quality and quick delivery”

Helpful Report

Posted 11 months ago

“Amazing service and lovely wool with a huge selection.”

Helpful Report

Posted 11 months ago

“First class service thank you”

Helpful Report

Posted 11 months ago

“Always quick delivery. Will is a good price”

Helpful Report

Posted 11 months ago

“The wool is great quality.”

Helpful Report

Posted 11 months ago

“Quick service got my delivery quickly, excellent quality and cheap prices Will definitely be purchasing from here again”

Helpful Report

Posted 11 months ago

“Great wool quick delivery with royal mail and so well priced”

Helpful Report

Posted 11 months ago

“Great wool good price very quick delivery. I would highly recommend 🙂”

Helpful Report

Posted 11 months ago

“I have used them often very good yarn good price quick delivery thankyou”

Helpful Report

Posted 11 months ago

“On two separate occasions I have received my orders promptly and have no hesitation in recommending The Wool Factory. Thank you”

Helpful Report

Posted 11 months ago

“As usual, plenty of choice, easy ordering and quick delivery. Thank you.”

Helpful Report

Posted 11 months ago

“Well can honestly say it is a fast and reliable shop wool is great and price is better”

Helpful Report

Posted 11 months ago

“Excellent products excellent speedy service, would recommend onwards withot reservation”

Helpful Report

Posted 11 months ago

“Value for money. Fantastic quality I have recommended the wool factory to numerous friends”

Helpful Report

Posted 11 months ago

“Excellent quality and excellent service, I have never been disappointed with any of my several purchases”

Helpful Report

Posted 11 months ago

“Very good service and an amazing selection of wool.”

Helpful Report

Posted 11 months ago

“The wool I have purchased has been very good quality”

Helpful Report

Posted 11 months ago

“I have used the Wool Factory several times before which is recommendation in itself. The service is fast and efficient and the website is easy to navigate. In my opinion the Wool Factory has got it absolutely right 100%.”

Helpful Report

Posted 11 months ago

“Good quality wool at cheap prices. Very happy”

Helpful Report

Posted 11 months ago

The Wool Factory Ltd is rated 4.9 based on 9,115 reviews