The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my Woolcraft dk, loads of lovely shades to chose from at a great price. Packaged well with fast delivery. Will be buying again very soon. Thankyou”

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Posted 2 years ago

“The order came very quickly and I loved the correspondence that you sent confirming the order. Will definately be using the Wool Factory again. Thank you.”

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Posted 2 years ago

“I love The Wool Factory,the staff are amazing,they’re friendly and so helpful,everything in stock is so reasonably priced,but is also top quality,I now buy most of my knitting and crotchet supplies from them.”

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Posted 2 years ago

“Fantastic price, quality brilliant, postage on time Will buy again from you”

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Posted 2 years ago

“Fabulous quality wool, beautiful colours and extremely reasonable prices, this plus prompt service what more could you ask for.”

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Posted 2 years ago

“Very good service. Pattern was sent very quickly. Thank You.”

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Posted 2 years ago

“Lovely wool u will be ordering more soon”

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Posted 2 years ago

“Excellent service! Order arrived very quickly and well packaged. Great selection of yarns st very good prices. Cannot fault this company.”

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Posted 2 years ago

“Wool arrived quickly, well-packaged and communications were good. I will happily use this firm again.”

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Posted 2 years ago

“Very pleased with service quick delivery will definitely use you again satisfied customer”

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Posted 2 years ago

“Delivery on time,am enjoying using your wool,nice bright colours”

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Posted 2 years ago

“I've ordered 3 times from here and every time I've been notified on the delivery status, You have to physically receive it from the postman and it is always packaged well. Will continue to order from wool factory”

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Posted 2 years ago

“Very happy, lovely quality yarn at a very good price.”

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Posted 2 years ago

“Above and beyond when they corrected my order for me after I realised I had made a mistake in my order. Pattaya Cotton Touch knits up beautifully. Great stitch definition and soft after washing.”

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Posted 2 years ago

“This is the 2nd delivery of wool I have had within a month, delivery is fast and ordering is easy. Staff have always been helpful when I have contacted them with enquiries. I wouldn't buy any where else.”

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Posted 2 years ago

“I have ordered a lot if wool from The Wo Factory and always been very happy with it. They are quick sending it out and will ask a dye number if required”

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Posted 2 years ago

“Lovely wool, and delivered really quickly”

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Posted 2 years ago

“Absolutely fantastic shop ,I was like a kid in a sweet shop , Mel is fantastic at her job ,very helpful ,we visited today 5 th March 23 from Grimsby ,well worth the car journey as I normally order on line it's fab to see the wool and feel the textures , Caters for everyone ,knitters,crocheting,needlework ,this shop is Amazing ,we will return soon.”

The Wool Factory Ltd 5 star review on 5th March 2024

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Posted 2 years ago

“I was impressed by the speed my order was dealt with and the lovely communication received then.The wool is delightful, and is now partly crocheted into a baby shawl , and will be winging its way to a relative abroad shortly. Thank you team Wool Factory for your very prompt attention to my order. Best wishes to you all in your business.”

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Posted 2 years ago

“Quick delivery wool great just about to start cardi no 3”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews