The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely to deal with. Great wool at a great price and speedy delivery. Only 4 stars as I was a new customer and it said if I signed up to newsletter I would get 10% discount but I didn't. Or at least I couldn't work out how to get it because there was no code. More likely my fault than theirs 😆”

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Posted 2 years ago

“Once a again great service.”

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Posted 2 years ago

“Good quality wool at pocket friendly prices.”

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Posted 2 years ago

“Easy to use large selection and quick delivery. Good service all round will buy again.”

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Posted 2 years ago

“Great choice, brilliant service, amazing value!”

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Posted 2 years ago

“Love it will deffo be ordering from here again!”

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Posted 2 years ago

“Beautiful colours not knitted anything with it as yet delivery was very quick and efficient wool was in sale so added bonus can't wait to get started with it”

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Posted 2 years ago

“Great customer service as always”

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Posted 2 years ago

“Really satisfied with yarn received recently, price was brilliant. Great service.”

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Posted 2 years ago

“I keep coming back to the wool factory, because of the quality of the wool they sell, and the quick delivery excellent service.”

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Posted 2 years ago

“Always pleased with the yarns I receive .No problems.”

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Posted 2 years ago

“Very good company, love the wool, always delivered quickly 👍👍”

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Posted 2 years ago

“I have ordered twice from The Wool Factory and each time the order has been delivered promptly. The quality and selection of yarn on offer is superb and I will certainly return when my supply dwindles. I particularly recommend the £7.99 Mystery Offer.”

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Posted 2 years ago

“Good selection off weights and colours quick delivery and lovely to knit with would highly recomend them”

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Posted 2 years ago

“Easy to navigate website and excellent delivery service”

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Posted 2 years ago

“I knit for a hospital in Africa where women are encouraged to have their babies in safety. I knit a jacket, hat, mitts and bootees and make up little gift packs for each new mum. The wool I bought was colourful and good value for money. It is going to a good cause and is very much appreciated by the recipients.”

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Posted 2 years ago

“Very good service. Will be ordering again”

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Posted 2 years ago

“I've been buying from the wool factory for quite some time and can't fault the service, always speedy and well packaged. I knit and crochet for a baby loss charity and my great grandchildren- the range of wool is fabulous. Highly recommended.”

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Posted 2 years ago

“Brilliant as always fantastic service”

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Posted 2 years ago

“Excellent sevice very pleased with the quality of the wool lovely and soft will definitely buy more”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews