The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“First time I have ordered anything, service was excellent so will be ordering more”

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Posted 4 years ago

“Excellent products at very reasonable prices. Fast dispatch and delivery. Very happy with my purchases and will be buying from The Wool Factory again. Highly recommended.”

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Posted 4 years ago

“Brilliant so pleased I found this website, would recommend this company to any one, will definitely buy again when I need wool 👍”

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Posted 4 years ago

“I'm so glad I found this site, love it so much I don't buy yarn from anywhere else now.”

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Posted 4 years ago

“Super fast delivery, smooth transaction from order to delivery, notified as soon as dispatched and packed very securely.”

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Posted 4 years ago

“Very fast delivery really pleased with wool crochets up bueatiful.”

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Posted 4 years ago

“Good quality wool, with a selection of fabulous colours, delivered to my door promptly I have used the wool factory several times and am never disappointed”

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Posted 4 years ago

“Quick and reliable”

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Posted 4 years ago

“I'm very pleased with the first load of wool I've bought from this company. Was very speedy delivery too.”

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Posted 4 years ago

“Very pleased,”

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Posted 4 years ago

“Mainly order on line and find it easy as I'm not good with tech. Quick delivery and always packed well . Have visited the shop a couple of times as it's in Alford where I spent a lot of time with family when younger but like to come in the shop when I visit I think I have added some pictures of a few things I have made lately”

The Wool Factory Ltd 5 star review on 7th April 2022

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Posted 4 years ago

“Purchased some more king cole cotton top wool ...fab wool knits lovely. Fantastic price at the wool factpry ...easy to use website.... speedy delivery. Would highly recommend”

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Posted 4 years ago

“I am very pleased with the wool, the colour was a little brighter than I expected but I am happy with the quality and service.”

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Posted 4 years ago

“Very pleased with my purchase and the delivery service.”

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Posted 4 years ago

“I have made a lot of purchases from the wool factory and every time I have been very happy with the products. Their delivery times are excellent.The packages are well wrapped and sealed, and I will definitely use them again”

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Posted 4 years ago

“excellent wool, good offers and delivered quickly.”

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Posted 4 years ago

“Arrived quick and well packed!”

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Posted 4 years ago

“They went above and beyond to help with my order”

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Posted 4 years ago

“Very pleased with the quick sevice Will definitely use again Thanks”

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Posted 4 years ago

“The service I got from the wool factory was excellent. I purchased some knitting patterns from them, but I have knitted any of them up yet, but all of them are lovely patterns.”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews