The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality of the wool, very quick delivery. It knits up so soft”

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Posted 4 years ago

“excellent service very good selection of all wool weight always packed well excellent value”

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Posted 4 years ago

“Order arrived quickly, lovely wool.”

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Posted 4 years ago

“Hi, I am very pleased with wool I receive and always a quick delivery even in these difficult times. All credit to all staff for doing a sterling job in these trying times.”

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Posted 4 years ago

“Very prompt delivery, and excellent quality for the price. Started knitting already! great colour!”

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Posted 4 years ago

“Fast delivery, great collection of wools, great service , very pleased.”

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Posted 4 years ago

“Great prices,fast delivery,all round good service.”

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Posted 4 years ago

“Excellent service, my wool came the next day. Highly recommend this company and their products. Will use them again.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Lovely choice of wool and quick delivery..”

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Posted 4 years ago

“My order arrived quickly. Very well packaged and excellent quality.”

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Posted 4 years ago

“Very pleased with purchase, quick delivery and good communication. A marvelous selection of wools which sometimes makes it hard not to put much more than intended in the basket! Highly recommended”

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Posted 4 years ago

“I am still waiting for the pattern 14/10/21”

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Posted 4 years ago

“Happy Customers - Happy Sheep - Happy Crotcheters - Socks for my feet”

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Posted 4 years ago

“It's very nice wool and didn't matter how little or big your order is and good delivery”

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Posted 4 years ago

“Item was sent in a protective envelope, arrived quickly and in perfect condition. Thank you”

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Posted 4 years ago

“I have received several orders now from the wool factory and I would definitely recommend them, the prices are very good and the parcels arrive very quickly.”

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Posted 4 years ago

“Excellent service,goods are of good quality, I will purchase all I need from from you.”

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Posted 4 years ago

“Lovely wool knits up beautiful.delivery on time .not finished garment yet .so not got photo yet . overall very happy.thank you .”

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Posted 4 years ago

“Faultless experience, could not have asked for more”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews