The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have no problems with the wool factory, they are always quick to post and very helpful if you ring. I will continue buying from them, great team. Thank you and stay safe x”

Helpful Report

Posted 5 years ago

“Website easy to use. Order arrived promptly and in good order well packaged .Good quality yarn and patterns well protected .”

Helpful Report

Posted 5 years ago

“Brilliant thank you Good prices and excellent quality”

Helpful Report

Posted 5 years ago

“Order arrived very quickly, very pleased with my order of woolcraft new fashion double knit, very good to knit with”

The Wool Factory Ltd 5 star review on 11th March 2021

Helpful Report

Posted 5 years ago

“lovely wool, well packed, fast delivery. def will buy it again. thank you”

Helpful Report

Posted 5 years ago

“Excellent service and delivery very pleased”

Helpful Report

Posted 5 years ago

“Always had good quality wool and use to love calling at the shop, only to get one lot and then couldn’t help myself getting loads more , buttons patterns, and everything else I didn’t need but wanted. Regards to you all”

Helpful Report

Posted 5 years ago

“expensive and i didnt order it but it said i did??”

Helpful Report

Posted 5 years ago

“Only received it today but your wool is always first class”

Helpful Report

Posted 5 years ago

“Excellent quick service. Good quality products. Love the organza bags.”

Helpful Report

Posted 5 years ago

“Beautiful bright colours great quality brilliant price and fast delivery what more could you ask for”

Helpful Report

Posted 5 years ago

“Good service and easy to order”

Helpful Report

Posted 5 years ago

“Akways reliable, fast service . Prices are so competitive as well .”

Helpful Report

Posted 5 years ago

“Very good service, will use the Wool Factory again.”

Helpful Report

Posted 5 years ago

“Brilliant service and the wool is fantastic value for money. Will definitely buy my wool from the Wool Factory in the future”

Helpful Report

Posted 5 years ago

“Love this company from the wool to personal emails and customer service. Used to order through Amazon, now cut out the middleman and go direct. Thankyou Wool Factory.”

Helpful Report

Posted 5 years ago

“My daughter ordered wool from here in April last year. I decided to give it a try...the wool arrived in a good condition and well within the timescales for delivery. Will definitely buy again! They also have excellent bargains on offer, keep checking back.”

Helpful Report

Posted 5 years ago

“Very pleased with my order and delivery will continue to shop will you and will recommend to family and friends”

Helpful Report

Posted 5 years ago

“Always have stock of what I need and arrives when they say it will.”

Helpful Report

Posted 5 years ago

“Excellent value for money”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews