The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service, I ordered on a wednesday & I received it on Friday. Very impressed.”

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Posted 2 years ago

“Very happy with efficient service and good quality wool”

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Posted 2 years ago

“Very happy with the service I have received from The Wool Factory. Excellent products and fast delivery. Have every confidence in them”

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Posted 2 years ago

“I have purchased twice from the wool factory. The New Fashion double knitting by Woolcraft is a very soft yarn and comes in so many lovely colours. I will definitely be ordering again. Thank you.”

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Posted 2 years ago

“I have ordered several times and have had no problems whatsoever. I am very satisfied with The Wool Factory in every aspect. Quality of Wool, quality of service and ease of ordering. Will certainly purchase again.”

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Posted 2 years ago

“Excellent products, excellent service!”

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Posted 2 years ago

“Excellent service from ordering to delivery. No problem at all, will definitely be using again”

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Posted 2 years ago

“The yarn was a great price and the service was excellent.”

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Posted 2 years ago

“Lovely service.”

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Posted 2 years ago

“Very good service, prompt delivery.”

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Posted 2 years ago

“Excellent product range and orders fulfilled quickly.”

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Posted 2 years ago

“Brilliant service from the wool factory, very good prices excellent quality yarn with a great selection keep it up will definitely carry on buying.thank you”

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Posted 2 years ago

“Always good quality with quick and efficient delivery. Very happy with everything I have bought from them.”

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Posted 2 years ago

“Great products and quick delivery. I like the sheep packaging!! 🐑 Thank you”

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Posted 2 years ago

“Always happy with the wool I buy from the wool factory very good quality”

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Posted 2 years ago

“Always sent very quickly.”

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Posted 2 years ago

“Have ordered much wool from The Wool Factory and every time they have been so helpful, the order has arrived within 48hrs. Have never been disappointed with my selection or the price I found them very reasonable and at a price I can afford. I shall go nowhere else in future. Thank you all.”

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Posted 2 years ago

“Many colours and styles to choose and very efficient delivery”

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Posted 2 years ago

“Very pleased with purchase and efficiently delivered. Wool will knit up well.”

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Posted 2 years ago

“The best place ever to get the best wool anywhere i won't shop anywhere else best prices and brilliant service with postage fantastic staff nothing any trouble and always smiling in photos”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews