The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic wool, fantastic prices, lovely patterns and wonderful people, keep going Just wish you were in Essex but saying that my orders are always big enough for free postage”

Helpful Report

Posted 2 years ago

“Friendly polite service, good reasonably priced products, speedy delivery, I wouldn't get my knitting yarn anywhere else. Well pleased.”

Helpful Report

Posted 2 years ago

“Easy to order, arrived on time, used the wool factory before when I needed a specific dye number and was very helpful”

Helpful Report

Posted 2 years ago

“Very happy with purchase and will shop again . Wish I had heard of you ages ago ! By chance found you on the internet I do a lot of crochet and knitting so definitely be back ! Thanks Wendy”

Helpful Report

Posted 2 years ago

“Excellent value for the money And fast delivery Will definitely use again”

Helpful Report

Posted 2 years ago

“I was very pleased with the service, I ordered on a wednesday & I received it on Friday. Very impressed.”

Helpful Report

Posted 2 years ago

“Very happy with efficient service and good quality wool”

Helpful Report

Posted 2 years ago

“Very happy with the service I have received from The Wool Factory. Excellent products and fast delivery. Have every confidence in them”

Helpful Report

Posted 2 years ago

“I have purchased twice from the wool factory. The New Fashion double knitting by Woolcraft is a very soft yarn and comes in so many lovely colours. I will definitely be ordering again. Thank you.”

Helpful Report

Posted 2 years ago

“I have ordered several times and have had no problems whatsoever. I am very satisfied with The Wool Factory in every aspect. Quality of Wool, quality of service and ease of ordering. Will certainly purchase again.”

Helpful Report

Posted 2 years ago

“Excellent products, excellent service!”

Helpful Report

Posted 2 years ago

“Excellent service from ordering to delivery. No problem at all, will definitely be using again”

Helpful Report

Posted 2 years ago

“The yarn was a great price and the service was excellent.”

Helpful Report

Posted 2 years ago

“Lovely service.”

Helpful Report

Posted 2 years ago

“Very good service, prompt delivery.”

Helpful Report

Posted 2 years ago

“Excellent product range and orders fulfilled quickly.”

Helpful Report

Posted 2 years ago

“Brilliant service from the wool factory, very good prices excellent quality yarn with a great selection keep it up will definitely carry on buying.thank you”

Helpful Report

Posted 2 years ago

“Always good quality with quick and efficient delivery. Very happy with everything I have bought from them.”

Helpful Report

Posted 2 years ago

“Great products and quick delivery. I like the sheep packaging!! 🐑 Thank you”

Helpful Report

Posted 2 years ago

“Always happy with the wool I buy from the wool factory very good quality”

Helpful Report

Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews