The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery, and the wool is so soft and beautiful to knit.”

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Posted 3 years ago

“The web site was very easy to use and once ordered my wool it arrives very promptly.”

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Posted 3 years ago

“Value for money, lovely yarn will definitely buy again thank you”

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Posted 3 years ago

“The wool is lovely and all was good”

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Posted 3 years ago

“Excellent service quick delivery”

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Posted 3 years ago

“Very pleased with everything i have received from Wool Factory. Love the net bags they come in thank you. Val Edge Tamworth.”

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Posted 3 years ago

“Satisfied with the yarn ordered. Excellent communication between seller and customer. Fast in delivery!”

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Posted 3 years ago

“Lovely products and prices...will definitely use this company again!”

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Posted 3 years ago

“I'm pleased with the efficiency of the wool factory. Goods are sent quickly. Their prices are competitive and the yarns are of a good standard.”

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Posted 3 years ago

“Fantastic service and prices. Beautiful wool. Quick delivery”

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Posted 3 years ago

“Always very satisfied with yarn purchased and also with customer service.”

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Posted 3 years ago

“Excellent product and great service. I will buy from you again.”

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Posted 3 years ago

“Had a little hick up but was sorted very quickly and I would like to say a massive thank you to everyone at the wool factory. Lovey website to use and quick delivery”

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Posted 3 years ago

“Excellent service quick delivery great order very happy and the wool quality is excellent Thankyou.”

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Posted 3 years ago

“I am happy with the wool but not happy with delivery as played for 2;4 severe s and got it a week and half later”

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Posted 3 years ago

“Great value for money,efficient service.”

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Posted 3 years ago

“Great value for money, never wait too long for delivery, always answer emails promptly all in all FAB company never get my wool anywhere else.”

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Posted 3 years ago

“Always delivered on time and beautiful wool”

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Posted 3 years ago

“I’m very happy with my purchase and knits up lovely”

The Wool Factory Ltd 5 star review on 31st January 2023

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Posted 3 years ago

“I am so impressed with the quality and the price. The Aran wool I bought is knitting up beautifully.”

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Posted 3 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews