The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,114 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th June 2025

671

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely yarn. Excellent service.”

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Posted 1 year ago

“Very prompt with my order, everything exactly as I ordered and delivered to Northern Ireland even though I have been disappointed with delivery's from other sources since brexit. Thank you.”

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Posted 1 year ago

“Great price lovely wool quick delivery. Well satisfied”

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Posted 1 year ago

“So pleased with my 14 balls that arrived very quickly have used some already thank you”

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Posted 1 year ago

“Purchased quite a lot of wool and I’ve never had any problem …the only problem is it’s a while since I’ve ironed 🤣😂😂”

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Posted 1 year ago

“Nice wool, delivery ok.”

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Posted 1 year ago

“I’ve been to the shop in Alford and ordered online - wool is good value and I think I need to use some now before getting any more 😂 friendly team and nothing is too much trouble 😊”

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Posted 1 year ago

“Excellent service quality products and speedy delivery”

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Posted 1 year ago

“The wool and knitting needles arrived very promptly. Really pleased with them and I will be ordering from you again.”

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Posted 1 year ago

“I love The Wool Factory their wool is of good quality and very good value.”

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Posted 1 year ago

“I was very pleased with the yarn I bought, the price was good, and the delivery was fast.”

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Posted 1 year ago

“The sevice is quick. I recieve it within a couple of days of ordering.”

The Wool Factory Ltd 5 star review on 4th July 2024

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Posted 1 year ago

“The best value and easiest to order. Excellent service.”

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Posted 1 year ago

“I have not used the wool in question at the moment.”

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Posted 1 year ago

“I love buying wool from you guys. You have some great deals, the wool is lovely when I recieve it. I love my squishy mail 🤣 it's so easy to order online. I have recommended you to a few friends”

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Posted 1 year ago

“Excellent service and very happy with all the wool I bought”

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Posted 1 year ago

“Have found no knots so far,some of the previous wool has had a few,knits up lovely,so very happy with my purchase”

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Posted 1 year ago

“Very reasonably priced wool efficiency with postal and delivery. Whole experience was very good”

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Posted 1 year ago

“Beautiful wool very happy with it would recomend to all knitters”

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Posted 1 year ago

“Excellent choice of yarns with very quick delivery, good value for money.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,114 reviews