The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,429 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,429 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 25th April 2024

613

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, good delivery time and most importantly lovely quality wool. I wouldn't go anywhere else.”

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Posted 3 weeks ago

“Overall a very good service, however I have found some of the double knits a bit finer than expected.”

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Posted 3 weeks ago

“Very happy with the wool I purchased,I have made a beautiful blanket as shown in the pic, I won’t be getting my wool from anyway else Thank you”

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Posted 3 weeks ago

“First time ordered from you, but it won’t be the last. Came quickly, well packaged and nice wool.”

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Posted 3 weeks ago

“Always quick delivery very good service”

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Posted 3 weeks ago

“Excellent service fast delivery wool great loads to choose from”

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Posted 3 weeks ago

“Excellent Service and Fast Delivery. What more could a customer want?!?!”

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Posted 3 weeks ago

“lots of wool ordered for a community knitting project. Arrived promptly and all 15 participants were really delighted with the colours and quality of the wool. We wouldnt hesitate to order from the Wool Factory again. Additionally, customer reps were extremely helpful so 5/5 all round...thank you Juls”