The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

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The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Wool Factory is the best wool shop around.”

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Posted 4 years ago

“Lovely wool and quick delivery”

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Posted 4 years ago

“Great, quick service”

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Posted 4 years ago

“Very happy with my wool and service will use you again”

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Posted 4 years ago

“The parcel arrived very quickly and had some gorgeous yarns inside (it was a mystery bag, I can’t resist them😂) I’m now enjoying planning what to make with them. Will definitely be ordering again 😊”

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Posted 4 years ago

“Excellent fast service and the Lykke needles are beautiful. Thank you. Karen”

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Posted 4 years ago

“Great service online and in person. Order arrived really quickly.”

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Posted 4 years ago

“This is my new happy place! After searching everywhere (unsuccessfully) I found The Wool Factory and they had exactly what I needed at a fantastic price. I won’t be going anywhere else now 😊”

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Posted 4 years ago

“Very efficient service and the wool was exactly the right colour and the quality was good.”

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Posted 4 years ago

“Good range of wool,hassle free ordering fast delivery”

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Posted 4 years ago

“Great range of products on an easy to use website. Very speedy despatch, packaging just right although unfortunately still in plastic.”

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Posted 4 years ago

“Quick and efficient service. Good prices and nice variety of wools.”

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Posted 4 years ago

“I have been very pleased with the quick delivery of both of my recent orders. Thank you The Wool Factory.”

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Posted 4 years ago

“Easy to navigate. Have used again.”

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Posted 4 years ago

“Easy to order kept up to date for delivery, quality wool fast delivery”

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Posted 4 years ago

“Excellent value for money really good quality wool very quick dispatch of prtchase”

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Posted 4 years ago

“Excellant service. The wool is really lovely, and the choice is second to none. Will you again keep up the good work”

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Posted 4 years ago

“During the pandemic, I have retained my sanity by keeping my fingers busy knitting. The fact that I can access a reasonably priced double knitting wool, in a wide variety of colours that is delivered promptly has enabled me to produce a great number of blankets for dementia patients at my local hospital. I am glad I found”

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Posted 4 years ago

“It's a great site great value and verity, you're order is believed with in or before the time given 😀”

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Posted 4 years ago

“Easy to purchase and quick delivery”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews