The Pi Hut Reviews

4.9 Rating 86,003 Reviews
99 %
of reviewers recommend The Pi Hut
4.9
Based on 86,003 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Pi Hut Reviews
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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 26th May 2024
Michael O
The Pi Hut 5 star review on 26th May 2024
Michael O
The Pi Hut 5 star review on 26th May 2024
Michael O
The Pi Hut 5 star review on 25th May 2024
Paul W
The Pi Hut 5 star review on 21st May 2024
Malcolm D
The Pi Hut 5 star review on 21st May 2024
Gary D
The Pi Hut 5 star review on 20th May 2024
MARK B
2591
Anonymous
Anonymous  // 01/01/2019
Don't no it not turned up yet
Helpful Report
Posted 1 year ago
The case I ordered for an Arduino was not as advertised on your WEB site, I have sent a separate email covering this.
Helpful Report
Posted 1 year ago
Got it for my nephew and it didn't come with instructions on how to build or use. No labeling on the different resistors so I have to try and find out what they are before he uses them. And the online instructions at camjam.me/edukit are useless for a beginner to understand and just end up taking you to GitHub to download code with no description on what you are doing
Helpful Report
Posted 1 year ago
Has not arrived as pi hut used royal mail who qre on strike fo xmas is here snd and still no parcel delivered despite ordering more than a week ago
Helpful Report
Posted 1 year ago
Order took 3 weeks to come and was incomplete when opened. Quickly refunded for missing item but no chance of sourcing an alternative 4 days before Christmas.
Helpful Report
Posted 1 year ago
e are not happy on how our order being dealt. We have placed an order PO/138785 on 14 dec (wed) and paid extra £9.99 for next day delivery from DHL and until today we DONT have an order with us. i dont see what is the point of having a next day delivery option when you cant fulfill it, as promised. As this is extermely urgent product and our entire production has stopped just cause the pi hut cannot fulfill THE order as promised.
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Posted 1 year ago
it didnt arrive.
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Posted 1 year ago
Im still waiting for it! Not ok!
Helpful Report
Posted 1 year ago
Not pleasant to receive a "how did we do?" e-mail, when the order has yet to be received!
Helpful Report
Posted 1 year ago
Delivery fine then they blow it by giving my paypal details to a third party and then spam me! - I had to change my payment details pronto. I cannot trust this company again sorry.
Helpful Report
Posted 1 year ago
I still haven't received my calendar. I don't know what is going on.
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Posted 1 year ago
Well, the shopping it self was a breeze but the item has been stuck in delivery in London sinve November 28th now which I’m not particularly happy about
Helpful Report
Posted 1 year ago
Very disappointing experience with PiHut !!! I ordered the advent calendar on the 14th of November. The 7th of December, I still do not receive the calendar... Why did PiHut wait so long to send it to me (29th of November) ? Finally, the calendar arrived today (the 08th of December) but the raspberry pico wasn't in the box... Very disappointing!!! I'll NEVER order at PiHut !!!
Helpful Report
Posted 1 year ago
I placed my advent calendar order on 11/11/22. The advent calendar left the factory on November 29. As of today, December 3, it's still sitting in London airport - maybe I'll get in time to use in December 2023.
Helpful Report
Posted 1 year ago
My order hasn't arrived. As its an Advent Calendar and December is now well on the he way this is very poor.
Helpful Report
Posted 1 year ago
I pre-ordered the Pi Pico advent calendar on the 13th of November for my daughter and it was shipped via Royal Mail on the 29th of November, despite them being on strike on the 30th of November and 1st of December. I still haven't received it and we're now 3 days into advent! I understand that it's not your fault Royal Mail are on strike, but there are other courier services or you could have shipped it earlier. An advent calendar is fairly time critical for advent.
Helpful Report
Posted 1 year ago
My parcel has not arrived.
Helpful Report
Posted 1 year ago
You dispatched it on Tues 29th November, via Royal Mail, knowing there would be a strike for the next two days. As of Friday 2nd December, it has not yet arrived.
Helpful Report
Posted 1 year ago
My delivery is incomplete and I need the parts urgently!!!!!!!!!!!!!!!!!!!!! If I had time, I would have ordered from Aliexpress. The parts are extremely cheap there.
Helpful Report
Posted 1 year ago
More than likely nothing to do with Pi Hut but 2nd December and still not received it. Might be time to consider another delivery firm as Royal Mail is going from bad to worse accepting it will cost more
Helpful Report
Posted 1 year ago
The Pi Hut is rated 4.9 based on 86,003 reviews