The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,105 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 5th July 2025

Kyle W

Steven Y

The Pi Hut 5 star review on 28th June 2025

Philip J

The Pi Hut 5 star review on 27th June 2025

Daniel R

3056

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received the package yet”

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Posted 2 years ago

“The order has been delayed so many times I'm unsure if I'm ever going to receive it. Customer Support would not tell me where it was or even give me a ballpark estimate of when it would reach me. Will not be ordering from this site ever again. In fact, at this point, I'm giving up on my order from this site and just re-ordering it from somewhere else. I'm sure they're lovely if you're in the UK, but if you're anywhere else, Buyer Beware.”

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Posted 2 years ago

“Still not delivered - Amazon sh*t the bed on the delivery - wouldn't know what the product is like”

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Posted 2 years ago

“I HAVE STILL NOT RECEIVED THE ITEMS. NEITHER WAS A SHIPPED EMAIL SENT.”

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Posted 2 years ago

“Material didn’t work, we put volt meter on it and not a thing. We tried both side of PET.”

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Posted 2 years ago

“Unable to use Barclaycard Visa. Forced to use debit card. PiHut is on my "vendor of last resort" list.”

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Posted 2 years ago

“Didn't receive the shipping details or my order.”

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Posted 2 years ago

“Not a great experience. Paid premium rate for next day delivery abd it took over 50 hours to reach me. No telephone number and online request form took until next day to be answered. Not even offered a refund on the postage. Very disappointed with the service”

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Posted 2 years ago

“Received next day as expected, although I got an email from Royal Mail, saying sorry they hadn't delivered and would try next day. Maybe their machines went on strike. Cheers Dave Dillon”

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Posted 2 years ago

“Selling information to other companies. Getting spam on both phone and e-mail. Not received my item at this point.”

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Posted 2 years ago

“Hit with customs charges on delivery and delivery late”

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Posted 2 years ago

“Terrible, accepted order then refunded it because they said product was recalled. Strange how I was able to purchase it from pimoroni and the product is fine. I would have been more understanding had they offered an alternative rather than just completely cancelling order and refunding money, and walking away. Terrible approach to customers.”

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Posted 2 years ago

“This has been my worst e-commerce experience. Absolutely zero effort in solving problem.What a disappointment!”

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Posted 2 years ago

“Ordered a wiFi USB dongle for my model B. The website says it’s specifically made for the Radpberry Pi and supported by the standard distributions. But when I tried both the latest Bullseye and Legacy Buster images neither recognised the dongle and loaded a driver”

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Posted 2 years ago

“Unfortunately, very bad! The package was on the way for a whole month! But still they could not deliver and she went back to the sender. I asked the operator to send it again after receiving it, but to a different address. I was refused, and the reason was: "we can't do it"”

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Posted 2 years ago

“Wrong item sent to me, project delayed and had to drive to post office to send wrong item back before they can send correct item. Lost over a week”

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Posted 2 years ago

“The shop is clear and the items are perfectly described. It's the central point for finding Pi's great novelties. 5 stars for this As the shipping is concerned, I still got nothing. Tracking says it's still in London after 10 days. (-->3 stars) And eventually was fined 30£ through customs taxes. So that was my last order. Sorry for you, sorry for me. That same product is 5£ more expensive in Belgium but still cheaper at the end. Brexit sucks. (-->1 star)”

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Posted 2 years ago

“Don't no it not turned up yet”

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Posted 2 years ago

“The case I ordered for an Arduino was not as advertised on your WEB site, I have sent a separate email covering this.”

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Posted 2 years ago

“Got it for my nephew and it didn't come with instructions on how to build or use. No labeling on the different resistors so I have to try and find out what they are before he uses them. And the online instructions at camjam.me/edukit are useless for a beginner to understand and just end up taking you to GitHub to download code with no description on what you are doing”

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Posted 2 years ago

The Pi Hut is rated 4.9 based on 93,105 reviews