The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTD, Homefield Road, Haverhill, Suffolk
Rating: 4.93

4.9 Rating 100,436 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 100,436 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

contact@thepihut.com

The Pi Hut 5 star review on 1st November 2026

3288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Address provided was correct. Still, I was told the address was wrong. Maybe a problem of Royal Mail, but just don't choose royal mail delivery. Really poorly.”

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Posted 7 months ago

“I was asked to review my order, problem is that it’s yet to arrive a full week after ordering. I contacted The Pi Hut support only to be told I should have spent 40p more for Royal Mail tracked delivery.”

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Posted 8 months ago

“Terrible experience. Board is faulty, so have been fault finding on my own, without support (I am still waiting for a response for 5 days). Haven't been able to obtain an RMA, I keep getting automated redirection to support who do not respond. I will avoid The PiHut in future, a company without support is not worth working with.”

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Posted 8 months ago

“Good Product and fast service...”

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Posted 8 months ago

“Sadly not a good experience, I placed an initial order on a Saturday and quickly realised, after some discussion, that I needed further components. I sent an email immediately asking to add additional parts and was stonewalled. No chance of increasing the order the only option was to return the initial order. I ended up for paying postage twice for two sets of items that arrived on the same day. Despite your small print was this good customer service - NO”

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Posted 8 months ago

“Poor customer service team. Item sent to my billing address instead of delivery address. So I asked for assistance and received a generic response that was unhelpful which meant a follow up email to get an useful response. Just unnecessary and now have to wait a couple weeks for a refund before I can order the same item again.”

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Posted 8 months ago

“Cable does not work”

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Posted 8 months ago

“The muscle sensors dont work!!!!”

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Posted 8 months ago

“I got sent a review request email. I did not sign up or agree to be sent non-order emails. Yet another company that does not respect your wishes. Logged complaint with the ICO.”

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Posted 9 months ago

“Bought a couple of power bank Keep Alive devices to work with a pretty standard Veger 30000 mWh battery pack. Unfortunately they didnt keep it alive. Bought two more devices with an adjustable setting which also didnt work. However they both worked with a smaller 10000 mWh power bank. Cheap enough to take a risk but dont hold your breath.”

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Posted 9 months ago

“I'm somewhat less than impressed, I ordered a Zi-Stick to setup a zigbee controller on my Pi5, having lots of issues with it staying "Available" and hence the whole zigbee network, for more than a couple of hours. On googling this issue I'm directed to it being a known issue of interferrence from the usb ports on the Pi4 & 5 and it needing to be mounted at a distance on a usb extension cable. So now I'm waiting on a cable.”

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Posted 9 months ago

“Did not turn up. Courier lost it. Evri, oh dear”

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Posted 9 months ago

“Still not got it”

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Posted 9 months ago

“Faulty Seeed XIAO ESP32S3 Sense”

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Posted 9 months ago

“i have a complaint order 1490602 ordered 8 jan for next day not delivered raised support ticketb no 183455 and asked to reorder for next day and reduce delivery charge order did not arrive untill 6pm 14 jan and i have not had a reduction in delivery charge perhaps you can sort this out for me Thanks David”

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Posted 9 months ago

“I have not recieved this purchase yet - quite a long shipping time. So I can't test the product. Neglect the number of stars”

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Posted 9 months ago

“Gives you a link to a web page but it might as well be in Sanskrit. I have no idea where to find the files needed on GitHub. HELP!!”

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Posted 10 months ago

“Unfortunately I have not yet received the parcel. Evri was supposed to deliver on one day, then the next. Both were cancelled and have heard nothing since. I hope it arrives soon as it is a Christmas present.”

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Posted 10 months ago

“I asked to add something to an order before it was posted, you weren't interested in helping to save postage, went to Pimoroni instead.”

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Posted 10 months ago

“I was disappointed as I placed an order the same week as Black Friday and was charged more than the Black Friday deal. Wasn't informed there may be deal coming.”

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Posted 11 months ago

The Pi Hut is rated 4.9 based on 100,436 reviews