The Pi Hut Reviews

4.9 Rating 85,296 Reviews
99 %
of reviewers recommend The Pi Hut
4.9
Based on 85,296 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Pi Hut Reviews
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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 21st April 2024
Mark W
The Pi Hut 5 star review on 21st April 2024
Richard C
The Pi Hut 5 star review on 21st April 2024
Richard C
The Pi Hut 5 star review on 21st April 2024
Richard C
The Pi Hut 5 star review on 20th April 2024
James P
The Pi Hut 5 star review on 20th April 2024
Nadeem A
The Pi Hut 5 star review on 16th April 2024
Grzegorz K
2565
Anonymous
Anonymous  // 01/01/2019
Overall exprience is ok but because of poor description of the product I have ordered a wrong expansion board for pi 5
Helpful Report
Posted 5 days ago
It’s been two weeks since I placed my order and 8 business days in-transit. I still have not received my package. I cannot evaluate the product yet. The shipping is incredibly slow.
Helpful Report
Posted 1 week ago
I ordered a SparkFun BlueSMiRF v2 and a PL2303 USB UART Module so that I could configure the BlueSMIRF via USB from Windows as described in a SparkFun video. The item arrived promptly without issue. The PiHut web site says the PL2303 USB UART Module "Supports windows 7/8/8.1/10/11" however it turns out it does not automatically install a driver like most devices do these days. The web site points to the waveshare wiki which tells you download an eight year old file called PL2303_Windows_Driver.7z. To open this you then need to install something that understands the 7z compression format. Once you open the file it turns out it doesn't contain the driver but some information about checking compatability with Windows 8! I asked PiHut for support and they just said ask Wireshare support so instead I looked around on forums and found I actually needed drivers from https://www.prolific.com.tw/US/supportDownload.aspxFileType=56&FileID=150&pcname=PL2303&Page=0 (username GUEST password GUEST) I extracted the files from the zip file and updated the driver using files in WIN10_DCHU/PL2303G_DCHU__DFx_Win10_20H2_20H1_RS5_v5.1.3.2_20220413_ML_Driver. I then looked in device manager to find the number of the COM port named "Prolific PL2303GS USB Serial Port". I opened it in a terminal window using Mobaxterm with a baud rate of 115200 and connected to the Sparkfun Bluesmirf v2. I then configured it using instructions here https://docs.sparkfun.com/SparkFun_BlueSMiRF-v2/at_commands/#at-commands. It would be nice if the PiHut company provided up to date and correct documentation for this product rather than directing purchasers to irrelevant and out of date information.
Helpful Report
Posted 2 weeks ago
From ordering on my laptop (read on for my Smartphone experience) to delivery it was slick... On my smartphone all was good up to the payment stage and then it all went crazy with bad reditioning of the screen after selecting card payments with the almost impossible prospect of entering details then the switching automatically to klarna payment method made it impossible to complete the purchase. This was using latest version of Edge on Android 14, trying Chrome browser had same effects... Needs investigating and sorting...
Helpful Report
Posted 3 weeks ago
The SD card slot did need to have the case filled to be sure the SD card would go in without bending it. The PI GUI fan recomendatation of 80C is too high and my Pi crashed before the fan kicked in. The terminal default setting is 60C which is way better. I purchased the 1GB memory model that was a big mistake. The machine often runs out of memory and CPAN often crashes when trying to build multiple modules. If you build them one by one you can get round this. Likewise the same issue when compiling in C. I would recomend that the minimum if you are going to build anything with a compiler is 2Gb and 4Gb would be better.
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Posted 3 weeks ago
I purchased a Raspberry Pi 5 Starter Kit as a gift, so I'm unable to provide feedback on the product's quality. However, delivery outside of the UK incurs high costs and significantly delays.
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Posted 1 month ago
Postage was a bit steep for a micro SD card
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Posted 1 month ago
My son has been doing microbits in school. He used birthday money to get his own and was v excited. Delivery was swift and smooth.We've had a few technical issues with connecting it to our tech.. it seems to unpair randomly all the time. Its a work in progress....
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Posted 1 month ago
Very Dissapointed with Pi 5. Total Waste of Money. Who ever want's to use a compiter with NO AUDO! I write programs that play music and NO AUDIO. I will not be gettig another Pi. I would advise all my students to avoid it as well.
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Posted 1 month ago
Postage a RIP OFF! £5.95 really just to post First Class RM
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Posted 1 month ago
Ordering with the Pi Hut was fine. They have the Flirc cases which in my view are great. Accidentally ordered an extra case. Would have been good for the system to flag this, or for it to be easier to view the quantity number.
Helpful Report
Posted 1 month ago
Good service, screws missing on pi case (normally supplied), emailed asking for screws to be supplied on next order but didn't arrive, bit disappointed, normally 5 stars for these guys
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Posted 1 month ago
Good e-commerce website, up to date, easy to use, stock availability was good. Great information and easy to find what you need. I bought a pi3 model A+ and a 32mb memory card with Pi Os pre installed. Extremely easy to get up and running but every time I try to run Firefox or Chrome it hangs. I’ve updated the 32bit preinstalled os to 64bit as I read that helps. Also noticed the supplied micro sdram was class 1 which is very slow and cheap. I’d recommend buying your own fast memory chip and installing 64bit. I have done this but the pi3 is unable to run a browser. I may try to use it as console only (no gui) and install pihole dns to avoid advertisements and tracking on my home network.
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Posted 1 month ago
not the fault of pihut but french post just lost my parcel and it was urgent for my project ...
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Posted 1 month ago
I have ordered 2 different parts and got confirmation, but in parcell was only one. Frankly I will manage without the one not being sent and great was that you very fast sent me refund for lacking one and it's great. Re
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Posted 1 month ago
Still haven’t received the shipment unfortunately
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Posted 2 months ago
I'm located in the United States and the shipping did not take as nearly as long as I expected so that was great. However, the notebook I received was not a new one. It had pages ripped out and notes already written in it. I didn't realize the error until I had gifted it. The recipient still gladly accepted it
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Posted 2 months ago
Paid for 1st class delivery and it took a week to arrive.
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Posted 2 months ago
Arrived quickly. Unfortunately didn't come with much in the way of instructions. Tried to connect via SSH only to find that this isn't possible without some further config. So not quite as plug and play as advertised.
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Posted 2 months ago
The service from Pi Hut was great. Everything I ordered arrived in good time, was well packaged and was great value. All but one of the items in the order worked perfectly, unfortunatly, the mini OLED display does not work with the Raspberry Pi Pico. It is very strange, it works perfectly with a Raspberry Pi Model B which I tried it with and other i2c devices work fine with the Pico. Not sure what the problem is as a trivial program to detect the presence of a i2c device fails to find it.
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Posted 2 months ago
The Pi Hut is rated 4.9 based on 85,296 reviews