The Pi Hut have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Great products at a great price and speedy delivery. What more can you ask
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- Alan A
“
Rapid response. Decent price.
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- John M
“
Really great shopping experience, price is better than other forest based online retailers, and 1st class shipping... is well... first class!
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- Jonathan A
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i have ordered these before an just as expected with a prompt delivery service
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- Paul M
“
I ordered a couple of Motor Driver Mods for the business and I must say I was impressed with the delivery. These are yet to be used for our job, but tested okay as of now.
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- Saurav M
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Very quick delivery, exactly as ordered. Very good overall 5 stars
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- Caleb L
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Very fast shipping, really fast delivery... but limited descriptions on the website, for example which accessory is compatible with which Pi. For a company that mainly sells just one product ecosystem it shouldn't be too hard to add a compatibly list to items, to reduce customers purchasing the wrong item, all hassle with returns or just to keep customer retention.
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- Joseph C
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Thank you for refunding my returns. It would be nice if the returns process was as smooth as the buying process.
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- Ray J
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The response was that it will have been picked and shipped already and it will go to my old address, if whoever is there now returns it then I will get a refund.
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- David W
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Disappointed with the company as if both items were shipped at the same time then my order could have been amended, also waiting on a refund for the additional postage.
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- Anonymous
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very bad experience i never received my order i hope you refund me or send my item to the correct address
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- Carmelo L
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Item arrived previously opened. Not surprised when it didn't work. Refund can take up to 10 days when debit is instantaneous?
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- Alan W
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i have ordered these before an just as expected with a prompt delivery service
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- Paul M
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Brilliant service, quick and catered to the specifics of what I ordered.
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- Adam M
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Great service, had my items in no time
”
- Jack C