The Pi Hut have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Arrived the next day and was exactly what I needed - very competitive price too.
”
- Emily T
“
Good selection of hobbyist hardware at a fair price with prompt delivery. I also like the fact I can be notified when an out of stock item is back in stock.
”
- Peter S
“
Super fast delivery, great price. My only criticism is that you didn't and still don't have all the translucent coloured Sanwa buttons in stock I wanted. Highly recommended 5 ⭐️⭐️⭐️⭐️⭐️
”
- Colin H
“
I recently ordered Raspberry Pi 5 starter kit for my husband. He's had all previous versions and was planning to get this one soon.
The delivery was right on time with proper tracking.
Really pleased with the order and delivery altogether.
”
- Sonia S
“
Website was clear, straightforward, had what I wanted, and delivery was fast - can't ask for more!
”
- Jonathan B
“
Website is well laid out and it's pretty easy to find and order the items you want. Delivery was very quick.
”
- Craig M
“
Ordered one day and package arrived the next day. Tracked. Simple and quick. Unfortunately I had a problem but found the support helpfull. The returns procedure is the easyest I have come across.
I would buy from PiHut again.
”
- Richard M
“
I ordered several items from The Pi Hut and the service was excellent. Items on there site are well documented so you know exactly what your getting. No quibble returns give peace of mind and delivery service and communication are excellent . 5 stars from me
”
- Alan W
“
Ordered a case and an M.2 drive.
Delivered quickly via the postman.
Happy to order again.
I don't know what returns would be like if I had a problem but ordering is fine.
”
- Stephen H
“
Months waiting for my order, two times ordered. Never arrive nothing. Now waiting again for me refund.
”
- Rafael V
“
I have ordered 2 different parts and got confirmation, but in parcell was only one.
Frankly I will manage without the one not being sent and great was that you very fast sent me refund for lacking one and it's great.
Re
”
- Andrzej J
“
After I contacted them, I got a very generic email and they only offered to refund the missed item.
”
- Matthew B
“
As usual excellent speedy service
”
- Malcolm H
“
Great service and products!
”
- Dom M
“
As usual, very professional service from The Pi Hut.
Quick and very reasonable delivery cost..
”
- Paul W
