Login
Start Free Trial Are you a business?? Click Here

The Pi Hut Reviews

4.9 Rating 92,016 Reviews
B-
Happiness Grade

The Pi Hut have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

94.94%
Industry Average
Great products at a great price and speedy delivery. What more can you ask
- Alan A
Rapid response. Decent price.
- John M
Really great shopping experience, price is better than other forest based online retailers, and 1st class shipping... is well... first class!
- Jonathan A
A

Delivery - Fast

95.10%
Industry Average
i have ordered these before an just as expected with a prompt delivery service
- Paul M
I ordered a couple of Motor Driver Mods for the business and I must say I was impressed with the delivery. These are yet to be used for our job, but tested okay as of now.
- Saurav M
Very quick delivery, exactly as ordered. Very good overall 5 stars
- Caleb L
D
50.00%
Industry Average
Very fast shipping, really fast delivery... but limited descriptions on the website, for example which accessory is compatible with which Pi. For a company that mainly sells just one product ecosystem it shouldn't be too hard to add a compatibly list to items, to reduce customers purchasing the wrong item, all hassle with returns or just to keep customer retention.
- Joseph C
Thank you for refunding my returns. It would be nice if the returns process was as smooth as the buying process.
- Ray J
The response was that it will have been picked and shipped already and it will go to my old address, if whoever is there now returns it then I will get a refund.
- David W
F

Refunds - Difficult

25.00%
Industry Average
Disappointed with the company as if both items were shipped at the same time then my order could have been amended, also waiting on a refund for the additional postage.
- Anonymous
very bad experience i never received my order i hope you refund me or send my item to the correct address
- Carmelo L
Item arrived previously opened. Not surprised when it didn't work. Refund can take up to 10 days when debit is instantaneous?
- Alan W
98.92%
Industry Average
i have ordered these before an just as expected with a prompt delivery service
- Paul M
Brilliant service, quick and catered to the specifics of what I ordered.
- Adam M
Great service, had my items in no time
- Jack C