The Pi Hut have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very quick shipping, great price and service
”
- Marco P
“
Fantastic. I love that you stock the bone conducting headset for kids with glue ear at such a reasonable price too. Makes a huge difference to my child
”
- Anonymous
“
I recently purchased the following items from The Pi Hut, order processing, packaging and dispatch were carried out really quickly and efficiently. The products do exactly what I needed at a price point it's very hard to beat.
3.5" HDMI IPS LCD Resistive Touchscreen (480x320) × 1
Uninterruptible Power Supply UPS HAT for Raspberry Pi Zero × 1
Thanks so much for a great service guys 👍
”
- Kenneth P
“
Very quick from ordering to delivery. I knew what I wanted and they had it all in stock. Arrived within two days.
”
- Neil W
“
Very impressed with the speedy delivery and the quality of the parts. The website is easy to navigate, and the whole process was hassle-free. Highly recommended!
”
- James B
“
Items despatched quickly and using normal Royal Mail post rather than some dodgy third party delivery company.
”
- Pierre M
“
Poor customer service team. Item sent to my billing address instead of delivery address. So I asked for assistance and received a generic response that was unhelpful which meant a follow up email to get an useful response. Just unnecessary and now have to wait a couple weeks for a refund before I can order the same item again.
”
- Anonymous
“
So I have to raise a return and promptly send the incorrect item back (at PiHuts expense) but on receipt of the return I get a polite but useless message that the item I ordered is no longer in stock and a refund has automatically been sent.
”
- Jonathan H
“
Purchased a number of ribbon cables but none fitted my pi 4b. Returned one to the address on the label with ebay purchase ref but never got a refund.. Inoticed you now have a better order form but now have no stock of the correct cable.
”
- Peter S
“
great service, very fast shipping and everything arrived in good condition
”
- Anonymous
“
Picked up a Pi 500 (and a mug for me tea!) for some retro gaming projects. You can always rely on the Hut for excellent service, great communication and support! I’ll be back (as Arnie once said!)
”
- Jonathan W
“
The Pi Hut always lives up to expectations with swift service.
”
- Anonymous
