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The Pi Hut Reviews

4.9 Rating 93,099 Reviews
98 %
of reviewers recommend The Pi Hut
4.9
Based on 93,099 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Pi Hut Reviews
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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

Anonymous
Anonymous  // 01/01/2019
Did not receive my order even so it was sent tracked 24. This is probably not the fault of PiHut but as you aware these RaspPi are hard to get. If it gets lost in mail and are asked by PiHut to wait another 10 days after waiting for 3 days until they can do anything that is annoying.
Helpful Report
Posted 2 years ago
Order placed on June 29 and today's date is July 6 The package hasn't arrived yet, it was probably sent by foot.
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Posted 2 years ago
Order placed on June 29 and today's date is July 6 The package hasn't arrived yet, it was probably sent by foot.
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Posted 2 years ago
I would be happy to write a review except I haven't received my cable yet. You should advise people on how long it will take to arrive although 10 days seems like a long time.
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Posted 2 years ago
I bought the Arduino bootloader-programmed chip (Atmega328P) × 2 and paid more than the going rate from other suppliers because it was already programmed with the bootloader. When it arrived, I installed the first chip and there was no bootloader installed on the chip.
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Posted 2 years ago
My last purchase, which was advertised as something new, I made it thinking that the product I bought was the latest version of the Raspberry Pi Zero, the Pi Zero 2W, which I purchased about a year and a half ago at the same price as this version, the Pi Zero W. Unfortunately, upon completing the order and realizing my mistake, I couldn't find a way to cancel the order and the shipment when the preparation hadn't even started yet. Fortunately, these are not high-priced products, but I believe it's something that needs to be resolved, and I feel really upset about it. As a result, I will not make future purchases on your website unless this issue is addressed.
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Posted 2 years ago
Hi there ORDER #986905 I paid for next day delivery because I expressly needed the component for an urgent project I was working on and it did not arrive. I'd like a full refund, including the express delivery charges please. DHL tracking number: 9975651851 Thanks
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Posted 2 years ago
Ordered a Raspberry Pi 3 case but was sent a Raspberry Pi 4 case. What more can I say. Disappointing as I've had great experiences with the PiHut previously.
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Posted 2 years ago
Ordered for a next day delivery and still waiting for the item 2 days later
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Posted 2 years ago
been weeks and still have not received my item
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Posted 2 years ago
I haven't received my package yet!!!
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Posted 2 years ago
Shipping times are ridiculous.
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Posted 2 years ago
does not ship to sweden
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Posted 2 years ago
Haven't received my order and no email, text or phone call explaining why! Oh, and no refund...
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Posted 2 years ago
This has to be the worst packing I've ever seen. The Raspberry Pi Zero W was loose, and not in a sealed anti-static bag. The bag was there, but it had come out and was rattling around the cardboard box. Also, no paperwork.
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Posted 2 years ago
Still waiting for delivery
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Posted 2 years ago
I'm writing this as I've been prompted by your email: As yet I have not received my order! A little premature, No¿?
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Posted 2 years ago
I haven't received the item yet, but this may be a problem with Royal Mail as opposed to PiHut.
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Posted 2 years ago
Awful customer service, after they used an obviously incomplete address the item was returned undelivered, and then they refuse to give me a full refund! Definitely detected a bit of an attitude too. Will never use this bunch again, as they clearly don't give a *.
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Posted 2 years ago
The module I received was broken and broke the additional module I bought this one for. But support, as before, did nothing. All questions I was asked, they gave me links to I ask someone else! What for they there than if they cannot answer questions about products you selling? Not happy with this store anymore.
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Posted 2 years ago
The Pi Hut is rated 4.9 based on 93,099 reviews