The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 92,337 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 92,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 11th May 2025

Tom B

The Pi Hut 5 star review on 4th May 2025

Chris A

Anonymous

The Pi Hut 5 star review on 1st May 2025

Brian D

2991

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent Arduino Logger shield , well packed, swiftly delivered and posted. Bought to replace a Chinese copy of the ADAfruit data logger, the Adafruit worked instantly , unlike it's Chinese doppelganger. I would , however have liked a wee bit of a pointer to the application code. Some code would have been appreciated along with a receipt.”

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Posted 2 years ago

“I’m a US customer. The combination of your wide inventory, simple website navigation, and low prices got me to order from the Pi Hut over a domestic business. Would easily give 5 stars but I have no idea when I can expect my delivery. Wish at minimum I had an expected date range (maybe I missed it). An extra £10 for package tracking is steep.”

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Posted 2 years ago

“Despite the postal strikes my order arrived in good time.”

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Posted 2 years ago

“HDMI TO VGA connector worked straight away. Have tried other options without sucess. Could only get a picture on a very small HDMI screen, to small to read, can see on full size monitor at last. Easy to order, little slow on delivery.”

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Posted 2 years ago

“Some shipping delay, but good overall”

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Posted 2 years ago

“Easy to browse and the descriptions had helpful details. Only downside is I live in the US so it is international. But that’s not really PiHut’s fault.”

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Posted 2 years ago

“Definitely you have gained a new customer in me. The only thing I have found not at the standards that it should be is that the motherboard looks like if it was cut roughly leaving kind of hair on the edges of the board (it looks to me that the blade use to cut the board wasn't sharp enough)and the other thing was the the pins that hold in place the network socket were left to long underneath the board and not allowing the board to sit properly inside the raspberry case.”

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Posted 2 years ago

“Pretty good experience. One issue: the quick view doesn't show descriptions properly -- it only shows the first few lines.”

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Posted 2 years ago

“Packaging was fine, products look okay but time it took to ship was a bit long also considering you have to pay for £2.99 delivery. 4 stars :>”

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Posted 2 years ago

“Good delivery time, well packaged & good price. All that one needs from a great hardware/tech store :)”

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Posted 2 years ago

“The shopping experience is great except a small issue. Once order has been completed there is no way to amend it. I wanted to add one more item within the same order but I couldn't.”

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Posted 2 years ago

“Overall great, issues with Royal Mail are not the Pi Hut's fault.”

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Posted 2 years ago

“Ordering process was simple, everything arrived as ordered and works fine. Delivery was *incredibly* quick - ordered at noon on Friday, delivered first thing on Saturday morning! A few glitches, which could be fixed with a minimal setup guide: - the micro SD card slot was far from obvious, being on the “wrong” side of the motherboard - the Kodi case came with one Phillips screw and three Torx ones (?!) - no clues about what to do with the thermal pad in the Kodi case… But those were very minor and soon overcome; it’s just a shame when the very start of the process is confusing. After that, the Pi itself worked flawlessly. Very impressed.”

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Posted 2 years ago

“Pihut has a very wide range of electronics and I was able to find the stuff i needed in seconds just however i did have to get a piece replaced as it came damaged but they were really nice and gave me a new one the next day.”

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Posted 2 years ago

“Sometimes products won’t show with the relevant keywords in one part of the site, but if I click around I can find the almost identical thing in another section. For example “eInk” screens, the full list wouldn’t show on search, but browsing by category would reveal more.”

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Posted 2 years ago

“I had a very good experience on the site and with the shop. I will definitely buy here again when I need something!”

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Posted 2 years ago

“Ordered a Pico-W and it arrived two days later - excellent service. My only grumble is that we're only allowed to order one at a time, I'd like a few and adding £2.99 postage increases their price by 50% !!!”

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Posted 2 years ago

“Good price and quality but with some long delivery time for the EU (inside the excepted limits. You have to pay in £ even if you use another currency. Also I had to pay some extra custom fees at the moment of the delivery Although, I will probably buy again something else at another time.”

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Posted 2 years ago

“I was looking for some Raspberry Pi 4B and very nearly lost the opportunity but thanks to - https://RPiLocator.com - I was able to obtain an RPi4b-2gb from the PiHut. Small/Micro companies are suffering the shortages disproportionately to Hobbyists. I needed two but I could only buy one. :-( Shame on The PiHut ( Also a 'Small' company). But at least I got one small one, thankyou PiHut”

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Posted 2 years ago

“It was pretty good. I ordered it, they sent me it, in good time and as promised.”

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Posted 2 years ago

The Pi Hut is rated 4.9 based on 92,337 reviews