The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 85,500 Reviews

99 %

of reviewers recommend The Pi Hut

4.9

Based on 85,500 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 27th April 2024

2568

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not bad at all, clean and modern website appearance, and a myriad of products on offer. All my products came at an acceptable delivery time. Would buy from here again.”

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Posted 3 weeks ago

“I am greatful for the fast delivery despite the bank holiday and patient customer service when processing my order.”

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Posted 3 weeks ago

“It was what I wanted and I will check you out when I need something techy again only reason not 5 was Royal Mail delayand that was just a day later than I expected! Very happy with my purchase”

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Posted 3 weeks ago

“Great service and delivery from The PI Hut. I bought the Raspberry Pi 5 Desktop Kit which is worked out a good price as a whole kit and all comes assembled (heat sink & fan plugged in) ready to use out of the box. Only fly in the ointment was that the SD card had the 32-bit version of Raspberry OS installed, therefore, I had to install the 64-bit version myself. Would have been nice to include the original box for the Rapberry pi itself for when it comes to resale when upgrading to the next model.”

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Posted 4 weeks ago

“Deliver time was perfect considering international shipping. Items packed perfect and overall very professional purchase.”

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Posted 1 month ago

“Got the product in perfect condition, ordered on saturday but didn't get given to royal mail until thursday which was slightly annoying”

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Posted 1 month ago

“Has all the products you'd need, and mostly in stock. All packaged up and sent efficiently, opened with a smile on my face 🤣🤣”

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Posted 1 month ago

“Order ack'd promptly and delivered promptly.”

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Posted 1 month ago

“Amazing store, great service, happy with my product, thank you!”

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Posted 1 month ago

“The products are all good and received timely but need to give some feedback on packaging the day I received the parcel it was raining and the box was a simple cardboard board which can easily get wet and the product might get damaged luckily I was keeping track of the parcel but still the delivery person drops the package on the door and the box got slightly wet but nothing damaging to the products please try to use plastic bags instead of cardboard to make it at least water resistant.”

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Posted 1 month ago

“As always, shopping experience with the Pi Hut is great. Only two small complaints: (1) When items are back in stock, the notifications are slow, about a minimum day late. Because i review the Pi Hut website regularly, i see something that i requested notification for, before the notification arrives. (2) The Delivery (Tracked Royal Mail). I'm sorry they are not very good. Even with 24 hours advance notifcation to divert the delivery or change of date. They don't follow the changes requested, even though they confirm the changes the day before delivery. But the biggest issue i have is they leave the parcel outside the front door, take a picture and regard that as delivered! Given that no one is at home, i have a confirmed change of delivery instructions, it is only a matter of time, before my delvery will be stolen and i suppose then i will get to experience the Pi Hut's Customer services. The Pi Hut is always my first port of call, though.”

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Posted 1 month ago

“I wanted a version 1.3 specifiically but received a v1.1 I'll find a use for it but I did order a v1.3 from elsewhere and got the v1.3 If you are reading this and need a specific version then check first!”

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Posted 1 month ago

“Great service. Item arrived quickly and appears to be working perfectly. I didn’t love the extra VAT/duty/import charge, but can’t be helped I guess.”

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Posted 1 month ago

“I found what I was looking for with a reasonable price, about the delivery, last time it was perfect let's see this time, thank you for the service that you offer 👍”

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Posted 1 month ago

“Product was delivered as promised in 10 working days (ordered from EU, economy carrier). I must say that paying £6 more just to have tracking seems a little excessive, but I'm nitpicking.”

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Posted 1 month ago

“Excellent experience, thanks for everything.”

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Posted 1 month ago

“Perfect service. Everything ordered arive promptly and in good working order. No muss, no fuss. Just what I wanted.”

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Posted 1 month ago

“My order was processed and delivered very quickly. All items were present as per my order and using the PiHut pre-imaged SD card my Pi4 was up and running in no time. Only problem I had was the short connection cable for the screen, didn’t fit with the recommended case so just used jumper connections instead. Will buy from PiHut again.”

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Posted 1 month ago

“a good diffuser - just a pity I could not have it cut to the size I need. It can be cut but hard to get as good an edge as the machine edges.”

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Posted 1 month ago

“Easy to use the store, I wish it provided more information on certain products, as there are some datasheets missing, or explanations about how to use certain modules (e.g. a change in PCB layout but the images weren't updated). Otherwise, items come as expected delivered for a reasonable price.”

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Posted 1 month ago

The Pi Hut is rated 4.9 based on 85,500 reviews