The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTD, Homefield Road, Haverhill, Suffolk
Rating: 4.93

4.9 Rating 99,547 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 99,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

contact@thepihut.com

The Pi Hut 5 star review on 1st August 2026

3268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my advent calendar order on 11/11/22. The advent calendar left the factory on November 29. As of today, December 3, it's still sitting in London airport - maybe I'll get in time to use in December 2023.”

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Posted 3 years ago

“My order hasn't arrived. As its an Advent Calendar and December is now well on the he way this is very poor.”

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Posted 3 years ago

“I pre-ordered the Pi Pico advent calendar on the 13th of November for my daughter and it was shipped via Royal Mail on the 29th of November, despite them being on strike on the 30th of November and 1st of December. I still haven't received it and we're now 3 days into advent! I understand that it's not your fault Royal Mail are on strike, but there are other courier services or you could have shipped it earlier. An advent calendar is fairly time critical for advent.”

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Posted 3 years ago

“My parcel has not arrived.”

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Posted 3 years ago

“You dispatched it on Tues 29th November, via Royal Mail, knowing there would be a strike for the next two days. As of Friday 2nd December, it has not yet arrived.”

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Posted 3 years ago

“My delivery is incomplete and I need the parts urgently!!!!!!!!!!!!!!!!!!!!! If I had time, I would have ordered from Aliexpress. The parts are extremely cheap there.”

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Posted 3 years ago

“More than likely nothing to do with Pi Hut but 2nd December and still not received it. Might be time to consider another delivery firm as Royal Mail is going from bad to worse accepting it will cost more”

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Posted 3 years ago

“Very poor experience. Hidden costs. When I carefully emailed to explain why I felt so misled, I did't even get a reply. Will not be placing any more orders.”

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Posted 3 years ago

“I wish you would answer my questions. I asked several times if this Advent Calendar was to be started by Advent. No one answered. Supposedly it is "on the way." Seems awefully long to ship this. Jamie asked if we had a good experience. The answer is "definitely not." Someone told me she "guaranteed" I would receive this before Advent. Is that true... or do you just say what you think I want to hear. I would like to hear from Jamis, since that who sent the email.”

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Posted 3 years ago

“I didn't get my order yey”

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Posted 3 years ago

“Still waiting for it to arrive”

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Posted 3 years ago

“avoid if you can. i occasionally bought stuff from them over the years and more often than not their service is disappointing. most recently i purchased a 1.54 e-ink display that was supposed to be white-red-black. the white and black are ok but red is a very faded pink. i have contacted support to ask for assistance and they kindly send me to deal with waveshare support that after 4 days is asking me what board i am using (because they cant see it on picture) and to provide a video. i did not buy my board from waveshare... i would ask for a refund but considering that in 2015 when they send me a duplicated order they did not bother even saying thank you when i returned it, i doubt they will want to deal with it.”

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Posted 3 years ago

“Asking me for a Review is a little bit early. I even didn't get the package.”

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Posted 3 years ago

“I'm sorry guys. Usually a good service but you need to sort DPD out. I ordered my item on Saturday and paid £8.99 for next working day delivery. I needed the item for work on Wednesday. The DPD driver text to say he would be late on the Tuesday. Then a further message to say he could not find my address and finally a message to say a return to sender had been requested. Emailed Pihut on Wednesday of this week. Still no reply.”

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Posted 3 years ago

“I hope that I can revise this review, and probably is not your fault. The other times that I have ordered with you guys have been truly flawless, but the package has not been delivered yet, and the order was placed on Monday night. It’s a shame as now we are not going to be able to use the camera for the project this weekend. I do not know what happened, if it’s just a matter of Royal Mail…”

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Posted 3 years ago

“Pi Hut is a great company, But the product would not cool a Raspberry pi Zero”

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Posted 3 years ago

“Please read review as this review is based on end to end. The PiHut did nothing wrong. However DPD were terrible. They delivered to the wrong location, could not get it to us. I paid more for it and it was just terrible. PiHut you need to get a decent courier.”

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Posted 3 years ago

“I had to send back the 2 PSUs, recently ordered as they don't fit my Pi computer input sockets.”

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Posted 3 years ago

“Absolutely awful service. I received the wrong item and explained my wife and I are disabled. All we wanted was for the Royal Mail to collect with a sticker as is normal practice for disabled people but for some reason they’d rather discriminate. I’m usually willing to pay the exorbitant prices because of the speed of service. However I cannot get my items I ordered until we buy a new printer, somehow set it up as two disabled people, print the forms and get it to the Post Office. So much for equality of access. I wish I could give zero stars as the attitude is from the 50s.”

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Posted 3 years ago

“Order delivered easily enough. However SD card is corrupted and won't write”

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Posted 3 years ago

The Pi Hut is rated 4.9 based on 99,547 reviews