The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,783 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

The Pi Hut 5 star review on 17th August 2025

Dr. B

The Pi Hut 5 star review on 16th August 2025

Xach H

Alan J

3077

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with ordering or delivery. Product arrived nicely packaged and in good time. My only issue, which is probably something I missed, is that it didn't come with a psu and I had to order one as the connection changed from the 3 and uses usb-c now. Didn't notice this when ordering.”

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Posted 5 months ago

“Great selection and prices, found exactly what I was looking for! Postage was super quick too.”

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Posted 5 months ago

“Quick dispatch. Arrived intact.”

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Posted 5 months ago

“Overall very good but DHL let PiHut down, said they tried to deliver and we weren’t home, but we were home & their van didn’t come anywhere near Powmill, we were following it on DHL website. Got everything AOK a few days later or the Monday.”

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Posted 5 months ago

“ordered from you guys a few times now, never ever had an issue (yet). pretty quick delivery and great support service. Love the ease of use of the website too!!”

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Posted 5 months ago

“I ordered an m5 cardputer and a cable. Both came well packaged and working. The only slight annoyance was the delivery timescale. On the website it made it seemed like my order would be shipped on the next working day. However, it wasn't shipped for a few days. All in all a good service...”

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Posted 5 months ago

“Same old, same old. As it should be.”

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Posted 5 months ago

“Quick delivery. One of the CamJam kits had popped open in the box and the parts had fallen out, so it might be helpful to have some packaging that holds the box together. Overall good service.”

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Posted 5 months ago

“Dispatched and arrived within 2 days of purchase. Item arrived without any bubble padding and customer services assured me immediately that my warranty is valid for a year should this of affected anything! Price is amazing for the specs (16gb rp5) and I cannot wait to finish the project now! Thanks again for everything!”

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Posted 5 months ago

“The products ordered were fine and delivered quickly. However, it is cheeky to charge shipping on two orders and then dispatch them as one - thus saving shipping costs but not sharing that saving!”

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Posted 6 months ago

“No issues got the part I wanted could be faster on delivery though”

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Posted 6 months ago

“Very quick delivery, only snag was I was unable to purchase a LiPo battery. Despite living on mainland uk I was unable to purchase due to courier restrictions- probably a website glitch, but couldnt be bothered to fight through it and purchased elsewhere. Hopefully fixed by next time?”

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Posted 6 months ago

“Easy to find all items on the site I needed and items delivered promptly. My only concern with the order was when ordering the v3 camera module, pi zero and what I thought was the required ribbon cable to connect the 2. It wasn't made obvious on the product page that this cable was already included with the camera and so no extra purchase was required.”

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Posted 6 months ago

“very good service”

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Posted 6 months ago

“Maybe use less plastic for the shipping?”

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Posted 6 months ago

“I ordered a raspberry pi 500. It arrived promptly but rattled. There was something loose in the keyboard, which gave me quality control concerns. The customer service was good with a return accepted and new unit posted , however it’s been a while since my initial purchase and I’m still pi-less”

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Posted 6 months ago

“the most helpfull people around.They realy do go the exra mile”

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Posted 6 months ago

“I bought the "Paramount 2 - Raspberry Pi 4 Fan Case" to replace my old broken case. My expectations were not based on anything other than appearance. It's very nice, with a real retro look thanks to the wooden plates. Assembly is pretty straightforward. Small points that are not blocking but could be improved: - the space between the case and the fan power cables is just right, which can cause the plug to pop out when the case is placed in position - the case has no locking system with the base. You therefore need to be careful when moving it All in all, it's a very good product with good air circulation that keeps the fan on 3.5v.”

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Posted 6 months ago

“ordered Friday, arrived Monday. Solid delivery time but not being able to append the delivery address even on unfulfilled orders is a bummer.”

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Posted 6 months ago

“The products came fast and got safely delivered, Nothing seems to be wrong with the products they where easy to find and purchase. It was also easy to find out what is compatible with the projects I have brought, and comes with document on how to use them from the site. Even though I still haven't got mine to work but I'm assuming that's just a me problem.”

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Posted 6 months ago

The Pi Hut is rated 4.9 based on 93,783 reviews