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The Pi Hut Reviews

4.9 Rating 85,500 Reviews

99 %

of reviewers recommend The Pi Hut

Company Reviews

Product Reviews

4.9

Based on 85,500 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 27th April 2024

The Pi Hut 5 star review on 23rd April 2024

The Pi Hut 5 star review on 23rd April 2024

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 21st April 2024

2568

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased to see that the Raspberry pi 5 was finally available for immediate delivery and my order was delivered very quickly at exactly the time I was told. Everything was present in the box and was easy to set up, apart maybe from the fan in the case which I had to check online how to plug into the the Pi. Like many geeky people I feel a failure if I have to look up the instructions for anything! The one problem I did encounter was that the operating system on the SD card that came in the kit did not work. It looked like something went wrong with the writing as the SD card worked when I flashed it again with the Raspberry Pi Imager. It's a simple process but this is the only reason I awarded 4 stars rather than 5. I'm impressed with the performance of the Pi 5 and I also have a 1,2,3 and 4. Definitely a significant improvement on Pi 4.”

Posted 2 months ago

“Kit came as expected and promptly. I was disappointed to see the same kit go in the flash sale only a few days after purchase considering it was only recently restocked.”

Posted 2 months ago

“It was a pleasure doing business with this company. Ordering was easy & the product is worth the wait. Also easy to track your order.”

Posted 2 months ago

“I believe you need to work on customer service. I got my item delivered in good time but lack of communication like other vendors made it hard to believe I was getting anything.”

Posted 2 months ago

“Euro vs GBP currency rate is not too accurate in PiHut website. Otherwise everything as expected.”

Posted 2 months ago

“Good selection of gear. Shipping time was not to bad to US east coast.”

Posted 2 months ago

“Loads of good products to choose from. This time took longer tha usual to dispatch: a few days ; normally my things have been dispatched same day or if not, then next day. Maybe just a blip. Not that they were urgently required.”

Posted 3 months ago

“Luckily my order arrived in good condition, however, its packaging was far from good, my PI board was in its static proof zip bag in a padded bag, which only had minimal protection, so could have been easily damaged, past orders have always been packaged securely, so I'm hoping this won't be repeated.”

Posted 3 months ago

“RPi5 ordered late one evening and delivered promptly a day and a bit later. Very good service. The good news. Less so, and reason for loss of star, on booting or attempting to; a complete failure. Fortunately, I had a spare 128gb SD card. Downloaded operating system to this and all was mostly plain sailing. Almost a super little machine, it can cope well with everything, TinkerCAD, Cura,Libreoffice (eventually), and g mail. Loss of sound is a great backward step, and the main reason I won't buy another.”

Posted 3 months ago

“Fast delivery, nothing damaged. Great service overall!”

Posted 3 months ago

“Very impressed, good tech good price, speedy delivery well done”

Posted 3 months ago

“Been using pi hut for a few years now. Yes I can some if not most of the stuff from other larger stores online but I like these guys. Great communication, fast delivery service a d products are always well packed. Never had an issue. Website easy to use with clear images too.”

Posted 3 months ago

“Cheap prices and no fuzz. Would be nice to get an estimated delivery date. Even though the parcel is not tracked, you could write a best-guess in the order confirmation or "shipping is on the way" email.”

Posted 3 months ago

“Web site design is excellent and attention to international orders is especially helpful in converting currencies on the product pages, but this does not yet carry through to the "check out" stage. Also, in my case, the option to exclude additional cost of package tracking was not available. This would be ok, but let customers know in advance that tracking is a requirement for international orders if indeed this is the case. Of course, it would be better if Pi Hut opened store-fronts in other countries. Overall I appreciate The Pi Hut! I don't usually do reviews, but I am optimistic that someone might actually be paying attention.”

Posted 3 months ago

“Received part(s) in timely manner.Over ordered by mistake and returned unwanted items yesterday. Will use your firm in the future. Have checked the forums but still can't shut pi400 off. Anyone have any suggestions ? Again,thanks for the shout.”

Posted 3 months ago

“Device works well and arrived on time but my 5 pound shipping fee somehow ballooned to 180 pounds”

Posted 3 months ago

“Order was incorrectly packaged, however customer support quickly fixed it.”

Posted 3 months ago

“Ordering was fine and delivery speed was quicker than expected. Lost a star as one product was slightly damaged but working with customer support on that one”

Posted 3 months ago

“All arrived as ordered and on time.”

Posted 3 months ago

“Pi 5, case and clock battery ordered - delivered within 3 days (Excellent) the only reason I didn't give 5 stars was the lack of screws with the case to secure the Pi 5 - minor inconvenience but as I thought better to fasten down (using the holes provided) I then had to obtain the correct screws, so a small delay in getting the Pi up and running. Otherwise, can't fault the Pi Hut and will certainly be back for more parts and accessories.”

Posted 3 months ago

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The Pi Hut is rated 4.9 based on 85,500 reviews