The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 92,129 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 92,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 27th April 2025

Paul K

Gligor-Cristian C

2982

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package arrived very quickly, thank you!”

Helpful Report

Posted 3 months ago

“Always a great experience ordering from the Pi Hut, and the descriptions are very informative. There is a lot of plastic waste in the packaging though, with every item (even in multiples of the same item) in their own plastic bag (although I appreciate why this on the distribution end).”

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Posted 3 months ago

“Products I ordered were in stock and delivered quickly. Unfortunately, one item was incorrect but the return process was not too painful and the correct part was sent out promptly.”

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Posted 3 months ago

“The kit arrived with all the parts very quickly and at a good price. I just bought this on an impulse and was hoping to get instructions for what to do! In fairness, the instructions were extremely easy to find online, but I was a little surprised when it arrived with just a bag in a box. Also in fairness, I bought this on a whim in a hurry, so if the instructions were on the webpage when I ordered, my apologies.”

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Posted 3 months ago

“Great experience inspired me to try new projects the starter kit I ordered is a great start expecially for the price point. I will be ordering from here again”

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Posted 3 months ago

“The Pi 500 desktop kit arrived quickly and was very well packaged and ready to go. After giving it a quick try I realised though that it wasn’t for me as I felt I’d rather have just the Pi and then connect my keyboard to it wirelessly - and although the Pi500 keyboard is handy, the option to connect a wireless keyboard doesn’t exist. The Pi Hut very quickly processed my return and I’ve bought a Pi 5 now with some accessories. The only thing I’d add is that the very short cable on the power supply is quite off putting. For home users typical power connections are closer to the ground and so a little bit of wire is helpful so that power reaches comfortably to everywhere on a work desk. ThePiHut should consider providing power supplies with greater cable length.”

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Posted 3 months ago

“Support isn't always tip top but the stock notifications and delivery are perfect.”

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Posted 3 months ago

“Great customer service”

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Posted 3 months ago

“Super swift notification on stock availability and super swift delivery! Only niggle is that 2 items I was waiting on were notified in stock hours apart so ended up being in 2 separate deliveries. Otherwise very happy with the service guys n gals!!!”

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Posted 3 months ago

“I ordered three items on a Monday evening and was told immediately the order was confirmed and could not be cancelled. Not a problem, until I found the items at home that I had ordered not 30minutes later. Typical. I went to cancel the order then and discovered that PiHut would not let me cancel as it was being packed. Late on a Monday evening. It arrived two days later, and I promptly ordered a Returns code and sent it back. Cost me less to send it back than the p&p to send it to me. Still, I was reimbursed and everything happened in the way it was described in the terms and policies. I will have to take better care of my existing Piware so I don't order bits I don't need in the future.”

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Posted 3 months ago

“Excellent website and products. Rapid service. Exceptional fast response to a problem, swiftly resolved”

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Posted 3 months ago

“Shopping process is straightforward and easy to find products and checkout. Nice product range and I buy regularly from pihut.”

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Posted 3 months ago

“I ordered an nvme base and a pi zero 2w. Both of them came packaged and arrived quickly. Everything worked although pi zero 2w could come in a small box.”

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Posted 3 months ago

“The usual great experience shopping with PiHut. Quick delivery, and good item description. Only minor downmerit (hence loss of a star) was the really high postage of £3.90 for such a small item (pi 5v fan). I'd be quite happy to receive low value small items via standard post.”

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Posted 3 months ago

“Great service as always, fast delivery and well packed. Only downside was certain items that I wanted have gone out of stock in the last month or two, so had to order those from abroad.”

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Posted 3 months ago

“Swift delivery, well packaged”

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Posted 3 months ago

“Great product does exactly what I wanted. It would be great if the site automatically suggested required additional components to complete your system.”

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Posted 3 months ago

“I had a pleasant experience shopping for the first time with PiHut. My item was delivered on the day indicated. The product is as described and works well. The site itself, takes a little bit of getting use to, as navigation is not always straight forward, or straight back. It isn’t detrimental to the whole experience but, I think it could be improved. Overall, a good experience doing business with PiHut.”

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Posted 3 months ago

“Jamie, pacel arrived as exspected and worked, with my window 10 tablet, i,m hoping to use to with a pi 4 running a Astronomy programme called stellar mate, off a 12v power bank, 5v 3 amp usb problium, using a mobile phone app. i have seen a pi compatable screen on ebay that will also power the Pi4, reducing the amount off equipment i will have to carry, when in the field away from any mains supply, not beening a IT guru, any ideas will be helpful, the school did not have any computer classes, to old to learn new tricks, Thanks.”

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Posted 3 months ago

“Fast shipping is a bonus! Coming from a retail IT background there is scope for up and cross selling that in this instance would have been good for me as a first time oi buyer I didn’t know what I didn’t know, so now I have to get a fan and already been to Amazon for key board mouse and power supply, that said I have no qualms shopping with the pi hut again”

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Posted 3 months ago

The Pi Hut is rated 4.9 based on 92,129 reviews