The Pi Hut Reviews

4.9 Rating 86,302 Reviews
99 %
of reviewers recommend The Pi Hut
4.9
Based on 86,302 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Pi Hut Reviews
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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 5th June 2024
David C
The Pi Hut 2 star review on 3rd June 2024
Ian B
The Pi Hut 5 star review on 3rd June 2024
Noel R
The Pi Hut 5 star review on 2nd June 2024
John P
The Pi Hut 5 star review on 1st June 2024
Brian N
The Pi Hut 5 star review on 1st June 2024
Anthony J
The Pi Hut 5 star review on 29th May 2024
Andrew D
2602
Anonymous
Anonymous  // 01/01/2019
Thankfully my Raspberry Pi 5 package finally arrived after two months of waiting. I have received 9 of 10 of the items I have ordered. Only the "Official Raspberry Pi Mouse Pad V3" is missing but it's not a big deal, it's just a mouse pad, probably the staff missed it because of the huge demand of orders since the Pi 5 released. More importantly my raspberry parts shipped in great condition. I would recommend the store :)
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Posted 4 months ago
The new pi 5 works very well.
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Posted 4 months ago
Easy to order.
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Posted 5 months ago
Bought a Pi 5 dev kit, superb service, only reason for 4 stars is the included Raspbian Micro SD had already been used and didn't have the default password, so had to flash a new image. But Pi Hut is the only place I go for this kit, they've proved themselves over many years, excellent service.
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Posted 5 months ago
Shopping was great 18 days and counting for shipping seems much, but I guess I am spoiled here in the states.
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Posted 5 months ago
I was quite easy to choose and buy from the site. The only problem is delivery time, although they may not depend on PiHut.
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Posted 5 months ago
The product had a reasonable price and was sent fairly fast. Shortages are very disappointing but not really their fault.
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Posted 5 months ago
good workings
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Posted 5 months ago
Good products, 100% accurate items received. The *only* improvement would be telling the customers when their order might ship (even an estimate would be enough). Ordered Saturday, received Wednesday. Five days is totally fine, of course. Thanks for keeping this shop up and running.
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Posted 5 months ago
All items arrived at the same time, nearly packed.
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Posted 5 months ago
shipping took a while; but it finally came.
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Posted 5 months ago
Everything was great overall however a comparison function would be very appreciated as it can be tricky to compare the specifications of different items especially on a phone.
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Posted 5 months ago
Hi! Have used you a few times before, always excellent service! (That's why I come back!) The ONLY reason I put 4 stars and not 5 was because I forgot to order a case at the same time as the Pi5 and other bits. I realised overnight and contacted PiHut to add the case but was told that was not possible so I raised a separate order (and that included postage). All items arrived at the same time. Completely understand the delay after the Christmas break by the way.
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Posted 5 months ago
Due to high demand for the product the delivery time was relatively high, but that was known and to expect and hence ok for me. I just forgot about the custom duties as it came from UK. With additional 1/5 of the product cost it is relatively high. I would not again order it from PiHut - or any other company that ship from outside the EU like UK. Here PiHut should find a better solution, already in their very own interest.
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Posted 5 months ago
Everything perfect and easy. Just one remark: possibility to trace the shipment would be a plus.
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Posted 5 months ago
Even though it took a little over 3 months I'm happy it came. Still didn't boot. I think I need a better power supply so I ordered the one that is right.
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Posted 5 months ago
Consistently delivers good Pi products. Occasional product shortages.
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Posted 5 months ago
Pi 5 arrived and worked well. Sad though that at time purchase some options were not available.
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Posted 5 months ago
Waiting in what feels like forever to get a Pi5 in the USA! In all I understand it’s not the fault of the company for the Supply issues, I knocked one star was for the little communication about the process of taking so long.
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Posted 5 months ago
Took a long time, but item was on back order. Stayed in contact via email. Thank You
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Posted 5 months ago
The Pi Hut is rated 4.9 based on 86,302 reviews