The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,878 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,878 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 3rd March 2025

Verified Customer

The Pen Company 5 star review on 3rd February 2025

Verified Customer

The Pen Company 5 star review on 25th December 2024

Anonymous

The Pen Company 5 star review on 7th September 2024

Verified Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pens are excellent- arrived late however !”

Helpful Report

Posted 1 year ago

“Good choice at a good price and delivery was very quick a really professional company. I will definitely use again.”

Helpful Report

Posted 1 year ago

“These guys are have a wonderful website and their service is always second to none. Excellent fast delivery service also.”

Helpful Report

Posted 1 year ago

“The pen company is simply the best.... The best products at the best price. Go on check for yourself....I guarantee you will be back...another thing...the pen company always stands by what they sell...and they don't sell cheap ' orrible ( often Chinese) imitation rubbish.....so what are you waiting for?....I have bought two pens from these people and both pens are perfect in every way..”

Helpful Report

Posted 1 year ago

“When my pen arrived in Chicago the ink cartridges had broken open and there was ink spilled everywhere. I contacted The Pen Co. and they quickly reimbursed me for the cartridges, and after a good rinse the pen is good as new. We agreed this problem was a result of the extremely cold (-17C!) temperatures this winter. I love my pen! Thanks to the Pen Co. for their quick and satisfying response. I will most certainly purchase from them again!”

The Pen Company 5 star review on 31st January 2024

Helpful Report

Posted 1 year ago

“Excellent no hassle whatsoever. Always order my new diary (Paperchase) from The Pen Company. Free delivery too.”

Helpful Report

Posted 1 year ago

“Excellent service, well packaged and super fast delivery. Will definitely buy from again.”

Helpful Report

Posted 1 year ago

“A well made pen …with the sort of nib I required A friend recommended me to you for this particular make of pen ….and I would highly recommend to others . Thank you”

Helpful Report

Posted 1 year ago

“Everything arrived safely in Mexico. Thanks! :)”

Helpful Report

Posted 1 year ago

“The customer service is excellent. Quick responses to inquiries, and timely delivery.”

Helpful Report

Posted 1 year ago

“Received the pens very promptly, at a reasonable price, no complaints!”

Helpful Report

Posted 1 year ago

“The website is easy to navigate and place an order. The company was very good about notifying me about a backordered item and providing delivery updates. Overall a pleasure to shop here!”

Helpful Report

Posted 1 year ago

“Was going to order from Amazon but after a quick search I discovered The Pen Company who had a better deal so I thought I'd give them a try. I'm so glad I did . I made a mix up with my order & the customer service I received was superb . My order was delivered promptly & communication was second to none. I would definitely recommend The Pen Company & I'm sure I'll be back at some point in the future”

Helpful Report

Posted 1 year ago

“bought as a present. highly delighted. beautiful pen to match pencil already has.”

Helpful Report

Posted 1 year ago

“Came quick, cheaper than anywhere else. Great quality. I work as a doctor and use a fountain pen and the ink is great, it dries quickly and no smudging.”

Helpful Report

Posted 1 year ago

“Really happy with the easy of ordering, quick delivery and good price. Thank you”

Helpful Report

Posted 1 year ago

“I have several Cross Pens including a Click Pen I haven't been able to find a refill for here in the U.S. The refills came in a very reasonable amount of time considering they were shipped from the U.K.”

Helpful Report

Posted 1 year ago

“Brilliant unusual inks”

Helpful Report

Posted 1 year ago

“Can’t fault anything! Great pens at a competitive price, prompt dispatch and great communication keeping me updated at each step! Will most certainly be shopping here again!!”

Helpful Report

Posted 1 year ago

“Delivered quickly and item exactly as described! so thrilled to get my hands on this ink, I'd almost run out!”

Helpful Report

Posted 1 year ago

The Pen Company is rated 4.9 based on 8,878 reviews