The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,341 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my diary from the Pen Company, it arrived very quickly and well wrapped, I will be buying my next diary from this company.”

Helpful Report

Posted 1 year ago

“I had a geat shopping experience with The Pen Company. Shipping was fast, ordering was easy, and the website is easy to use. I will certainly buy from this company again.”

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Posted 1 year ago

“The ordering procedure is simple, safe and reliable. The ordered items is well-packed during shipping. Available items never come late.”

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Posted 1 year ago

“Love this company, great service, very good prices, excellent delivery, very helpful when queries arise, will definitely purchase from The Pen Company again.”

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Posted 1 year ago

“I order my diary every year from The Pen Company. A fabulous choice of diaries and always good service. Definitely recommend them.”

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Posted 1 year ago

“The product arrived very quickly and was well packaged. Also, the quality of the product was as described.”

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Posted 1 year ago

“I am purchasing pens and parts from The Pen Company because it is quick and efficient, with plenty of choice and availability. That doesn't happen here in NZ, being so far from the manufacturers. It is great to watch the parcel travel the world.”

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Posted 1 year ago

“Lots of choice. I needed some new diaries and have to have Paperblank. Two chosen for my mother and myself. Promptly delivered in protective packaging, thankyou.”

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Posted 1 year ago

“The pen company always have a lively range of paper blank diaries and there service and delivery is quick and easy, thanks”

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Posted 1 year ago

“Excellent service. Great product. Will definitely buy from them again.”

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Posted 1 year ago

“Had items (pens and a matching mechanical pencil) in stock that others did not. Straight forward website, good amount of information, straight forward ordering, received items expeditiously - with overseas shipment. Thanks!”

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Posted 1 year ago

“I order my diary from The Pen Company every year. They have a great selection and delivery is always prompt.”

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Posted 1 year ago

“Really pleased with my machanical pencil excellent value for money I am enjoying using it.”

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Posted 1 year ago

“My order arrived promptly, well- packed . The diaries were as specified . So what's not to like ?”

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Posted 1 year ago

“Amazing service and communication and great product .”

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Posted 1 year ago

“Bought a wonderful diary. Product arrived beautifully packaged and very quickly. Highly recommended.”

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Posted 1 year ago

“Bought some acrylic ink. Really nice ink, no problems with anything. Would come here again.”

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Posted 1 year ago

“Gave this as a gift to my husband, and he was thrilled. It was perfect, exactly what he wanted. Packaged safely and shipped promptly. We’re very happy with our order and will definitely be back for our future own needs. :)”

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Posted 1 year ago

“There is only one thing that need to improve more japanese brands need to be added to list of products.”

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Posted 1 year ago

“The shipment arrived fast. Carefully packaged. The pens were even more beautiful in person, the option to engrave it was a great attention to detail and very well done too. Overall great buying experience.”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,341 reviews