The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,878 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,878 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 3rd March 2025

Verified Customer

The Pen Company 5 star review on 3rd February 2025

Verified Customer

The Pen Company 5 star review on 25th December 2024

Anonymous

The Pen Company 5 star review on 7th September 2024

Verified Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent pen but outer packaging wasn’t very sturdy and arrive damaged”

Helpful Report

Posted 1 year ago

“stunning diaries and fast delivery to Australia”

Helpful Report

Posted 1 year ago

“very pleased - managed to revive a lovely little tiny purse pen I had been given.”

Helpful Report

Posted 1 year ago

“fast delivery excellent quality product great service”

Helpful Report

Posted 1 year ago

“Quick delivery and the Lamy pen has to be the best I have ever I used.”

Helpful Report

Posted 1 year ago

“Shipping was great coming to US”

Helpful Report

Posted 1 year ago

“Great service - thank you!”

Helpful Report

Posted 1 year ago

“Lovely quality pen and quick delivery! Would absolutely recommend this company.”

Helpful Report

Posted 1 year ago

“I was thrilled to find the tiny piece I needed to fix my husband’s Lamy 2000 at a very moderate price. Delivery to the United States was reasonable in both time and cost.”

Helpful Report

Posted 1 year ago

“Rapid delivery to USA. Excellent quality of ink. Would use again.”

Helpful Report

Posted 1 year ago

“This was my first order from the Pen Company, but it will not be my last. The product selection is very good, the prices competetive, and the service outstanding. I received my order from the UK to the US in about five days. That is much better than many companies in the US. I ordered a brass Kaweco pen and matching pencil. They are beautiful and will age nicely. They write smoothly. I am delighted to add them to my stable of daily writers. If you are looking for pens or pencils, I encourage you to consider the Pen Company.”

Helpful Report

Posted 1 year ago

“Incredible service, very fast and efficient.”

Helpful Report

Posted 1 year ago

“I spoke to a very friendly person who was very happy to help me with my questions and supplied me with what i wanted”

Helpful Report

Posted 1 year ago

“Really good service and great price”

Helpful Report

Posted 1 year ago

“Finally found a vendor who sells replacement Lamy parts! Shipping was fast and fairly affordable to the US, pleasant surprise”

Helpful Report

Posted 1 year ago

“Great service my order came very quickly. I recommend.”

Helpful Report

Posted 1 year ago

“I Recieved my Lamy vista and started to write and sketch with it immediately absolutely fantastic and a true joy to use”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“I am a USA citizen. On a recent trip to London, I bought an expensive Swiss made fountain pen. I draw fine line comics with my pens. The purveyor of the pen I purchased from could only provide medium nibs. Once back in the US, I called your company directly and was instantly helped by a very friendly and knowledgeable salesperson who expertly knew what I needed. I placed my order and received it before its expected delivery date. All in all, a superb experience in every way!”

Helpful Report

Posted 1 year ago

“I spoke to the owner as I wanted a special box for the pen which wasn't usually available. He managed to provide me one and engraved the pen. The price was very reasonable. It was posted really quickly. I have ordered several pens from this company before and I would do so again.”

Helpful Report

Posted 1 year ago

The Pen Company is rated 4.9 based on 8,878 reviews