The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect delivery to Switzerland and excellent service - would always do again and can be fully recommended.”

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Posted 4 years ago

“Great place to get hard-to-find items and the postage rates are superb!”

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Posted 4 years ago

“Such a helpful company. Great customer service.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Order arrived as promised”

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Posted 4 years ago

“Found exactly what I was looking for easy to order excellent value”

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Posted 4 years ago

“I placed an order. It was filled and arrived as promised in a well-packed box. I got exactly what I wanted when I wanted it.”

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Posted 4 years ago

“Great service. Bough an engraved Pilot VP. Good comminucation and speedy delivery”

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Posted 4 years ago

“The service was good,but unfortunately for me the inner ink holders did not fit my Parker pen, as the amount paid was small I have not return it”

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Posted 4 years ago

“Low prices, fast shipment to Germany and fair shipment costs.”

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Posted 4 years ago

“Simply easy, great service!”

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Posted 4 years ago

“Been buying Paperblanks diaries for over 15 years, the delivery was next day and packaged well. Thank you”

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Posted 4 years ago

“Over the moon with the service of this company. Bought a Graf Guilloche fountain pen with OB nib and couldn’t get on with it, they immediately sent me a normal B nib with prepaid envelope to return OB nib. Very happy customer.”

The Pen Company 5 star review on 21st December 2021

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Posted 4 years ago

“Order placed and received quickly and carefully packed. Always order my Paperblanks diary from The Pen Company. Love Paperblanks diaries for the choice of size and layout that allows me to plan my day (meeting times/family schedule etc) and see the week to view so I don’t turn the page and realise I’ve forgotten an appointment!! Beautiful paper quality and choice of designs.”

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Posted 4 years ago

“Perfect and On time as Always!”

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Posted 4 years ago

“Excellent products, a wide choice and fast delivery.”

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Posted 4 years ago

“quick, reliable. I've used this company a handful of times over the past decade and never had any issues. Will continue to use them when I need ink pens / related equipment. Would recoommend them”

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Posted 4 years ago

“As usual top notch service. Delivery was quick and hassle free and the packaging was well done. I’m a returning customer and will return again.”

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Posted 4 years ago

“Excellent all round. From ordering process, delivery and quality of item/engraving. Purchased item as gift and recipienta is very pleased.”

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Posted 4 years ago

“I’ve ordered diaries from The Pen Company for the past few years. Really excellent service. My order was easy to place, and the product arrived within two days.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,522 reviews