The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,675 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely, high quality pens. Will definitely buy again”

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Posted 2 years ago

“Good price. Arrived quickly. Would recommend.”

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Posted 2 years ago

“Items as decribed and dispatched quickly.”

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Posted 2 years ago

“The Pen Company is the only source for the pen parts I needed, so I was thrilled they had the stock part on their web page. Their response to my order was that there would be a delay while they were waiting for the part from the mfr. Even so, it was within a day or two they wrote that the part was in and being shipped to the US. It arrived in good time and at a very reasonable price. Thanks to The Pen Company.”

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Posted 2 years ago

“Amazing customer service!”

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Posted 2 years ago

“You're service was superb”

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Posted 2 years ago

“Good product.Cost effective.Quick service”

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Posted 2 years ago

“GREAT SERVICE AND MY TWO VISCONTI PENS ARE PERFECT”

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Posted 2 years ago

“Excellent service and good product”

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Posted 2 years ago

“First time ordering from you and must say I'm pleased. Both with the speed of shipping and quality of product.”

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Posted 2 years ago

“Excellent order execution”

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Posted 2 years ago

“Excellent service and a great product. I bought a Black Lamy 2000 Ballpoint Pen as a gift for my Nephew. Really happy with it, engraving looks great, arrived quickly and was well packaged. Thank you”

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Posted 2 years ago

“Excellent, friendly service. Competitve price. Reliable. Would order from this company again.”

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Posted 2 years ago

“Very responsive company to my enquiries, very competitive prices.”

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Posted 2 years ago

“Great service, excellent quality refill for my Cross pen.”

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Posted 2 years ago

“Very efficient and kind! Thanks.”

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Posted 2 years ago

“Great Lamy studio fountain , competitive pricing and excellent service!!”

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Posted 2 years ago

“Great customer service, communication, and products. Quick delivery. Excellent accurate personalization and packaging as well. I highly recommend.”

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Posted 2 years ago

“There's a great selection of fountain pens, nibs, and inks. I was impressed by how quickly they shipped my order, and everything was well packaged. Plus, their prices are good compared to other online stores.”

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Posted 2 years ago

“Very friendly, fast delivery and efficient service.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,675 reviews