The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service, quick delivery and lovely items. I’ve used The Pen Company for years and would definitely recommend them.”

Helpful Report

Posted 4 years ago

“Excellent service, very quick delivery”

Helpful Report

Posted 4 years ago

“The most remarkable thing about this company is their standard of packaging. The pen arrived so neatly wrapped in a cardboard box. A refreshing change from other companies that drop their products into a padded envelope and hope for the best. The turnaround was within a week and the product was immaculate. Highly recommended.”

Helpful Report

Posted 4 years ago

“Easy to order online and lightening speed delivery (next day) I was so impressed as I wasn’t expecting it for a few days. And I absolutely loved my diary as I only use paperblank. Will defo use them again. Thank you”

Helpful Report

Posted 4 years ago

“The pen I purchased was very well received by my partner. She loves it! The name inscription was perfect and the the description given was exactly what was received. I can fault the service.”

Helpful Report

Posted 4 years ago

“The Pen Co. was. a joy to deal with, I. Obtained the product I wanted and delivery was quick and untroubled. I will certainly use them again I would have no hesitation in recommending them to other shoppers.”

Helpful Report

Posted 4 years ago

“Very happy with the service given by this company and would not hesitate to order from them again.”

Helpful Report

Posted 4 years ago

“Love ordering my diaries from The Pen Company - really good choice and quick delivery”

Helpful Report

Posted 4 years ago

“My orders have always been handled promptly and I am kept informed of their progress. A most efficient company.”

Helpful Report

Posted 4 years ago

“I love Paper Blank diaries but it is hard to find the full range either online or in shops. What a delight, therefore, was your website with the features of each diary carefully listed so that I could make an accurate choice. Delivery of my gorgeous diary was swift and efficient. Great company!”

Helpful Report

Posted 4 years ago

“Excellent service, delivered on time and all in good condition”

Helpful Report

Posted 4 years ago

“I highly recommend this company, I return for my annual diary and it never disappoints!! A great range of items, good stock levels and postage has always been quick. Thankful for such a fab shopping experience.”

Helpful Report

Posted 4 years ago

“Fast and reliable. Thank you”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Excellent range of products and great customer service. Competitive price too! I always buy my diaries from here and love the variety each year. Also great for fountain pens, which I have bought as gift in the past. My "go to" company every year!”

Helpful Report

Posted 4 years ago

“First class and quick delivery.”

Helpful Report

Posted 4 years ago

“Excellent experience with the Pen Company. Ordered some hard to find ink. Found it here at a very reasonable price. Easy to order and purchase. Fast shipping from UK to Canada. Very pleased with service and looking forward to future purchases.”

Helpful Report

Posted 4 years ago

“I enjoy using this company, everything is so easy and straight forward. Items are exactly as described, their engraving is beautiful and delivery is very fast. To be honest I often think that the service is probably at the same level that a royal commission might get. There are many massive organisations across the land who could learn a lot from The Pen Company.”

Helpful Report

Posted 4 years ago

“Wonderful price and excellent delivery. Love it”

Helpful Report

Posted 4 years ago

“Excellent service all round & helpful staff. Rang & ordered diary as I have done for many years. Arrived swiftly which was great as it was a gift for someone - who loves it !”

Helpful Report

Posted 4 years ago

The Pen Company is rated 4.9 based on 9,522 reviews