The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipment received in good conditon. Fast delivery. My only concern lies with payment. As billing is done in Pound/Streling, the bank charge "money conversion fees" to Euros which, of course increase the total cost.”

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Posted 4 years ago

“Fast reliable service”

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Posted 4 years ago

“Great Service! Order arrived in estimated time.”

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Posted 4 years ago

“My order came very promptly exactly as I ordered. Great service. Thank you.”

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Posted 4 years ago

“Prompt and overall high quality experience.”

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Posted 4 years ago

“Very happy with product”

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Posted 4 years ago

“Great experience. Wide product selection, fast shipping. Would recommend!”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“I love my new Diary for next year. Great price very quick delivery.”

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Posted 4 years ago

“Excellent customer service and super packaging and delivery. Sooo many to choose from!”

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Posted 4 years ago

“Easy shopping. Easy and fast shipping. Pen is great quality and looks fantastic. Oh, it writes great too; smooth and clear.”

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Posted 4 years ago

“Wonderful service great product .Arrived almost before I ordered it.”

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Posted 4 years ago

“Excellent - good value refills delivered quickly. Many thanks.”

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Posted 4 years ago

“Good service and efficient delivery. Pays to double check if items are available for delivery prior to ordering as some items can be on back-order.”

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Posted 4 years ago

“Always helpful, always quick and slick, I always buy my specialised diary's from you! Look forward to doing it for many years to come.”

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Posted 4 years ago

“Did exactly what they said they would do in a nice timely manner”

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Posted 4 years ago

“Amazing service, recieved my engraved pen in a couple of days. Impressed.”

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Posted 4 years ago

“A pleasure to do business with”

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Posted 4 years ago

“Genuine products, cheap international shipping.”

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Posted 4 years ago

“Always good dealing with The Pen Company. Great range, good prices and speedy delivery.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,522 reviews