The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,875 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

Anonymous

The Pen Company 5 star review on 7th September 2024

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Anonymous

Anonymous // 01/01/2019

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“I always order my Paper Blanks diary from The Pen Company and, as usual, it arrived promptly, perfectly wrapped and in perfect condition. Not much to say as all went so smoothly. Thank you.”

Helpful Report

Posted 7 months ago

“Fantastic Service, great product. Very Happy.”

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Posted 7 months ago

“I've lost count of how many years I have ordered my annual diary from The Pen Company, but every year is the same excellent service and quality! I always look forward to September when I can order my new diary..”

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Posted 7 months ago

“First-class service from a first-class company. Thank you.”

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Posted 7 months ago

“Good service and best price, we need this choice from from an ever dwindling industry.”

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Posted 7 months ago

“Lovely products and good service”

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Posted 7 months ago

“My order was despatched promptly, and arrived well packaged and in good condition. I would confidently buy from this company again.”

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Posted 7 months ago

“Great selection and speedy dispatch. No complaints, would order again!”

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Posted 7 months ago

“I have been using the pen company for many years now for my annual diary and always had complete satisfaction.”

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Posted 7 months ago

“Order my A6 Paperblanks diary every year. Always satisfied. Still use pen and pencil to record where I should be! Thanks”

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Posted 7 months ago

“Delivery was not as prompt as I'd expected, but it wasn't a serious problem. The nibs themselves came without guidance on fitting, and although I easily accessed a youtube video which told me everything I needed to know, improved customer service would include that link.”

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Posted 7 months ago

“Excellent service throughout. Always order my yearly Paperblank diary from the Pen Company.”

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Posted 7 months ago

“I was very pleased with this company. Ordering and delivery were seamless.”

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Posted 7 months ago

“Wide variety of everything fountain pens related. Competitive prices. Fast delivery. Would definitely use again”

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Posted 7 months ago

“I have really enjoyed working with The Pen Company to build my collection. They have great pricing and operate in an efficient and professional manner. Any communication has prompt and accurate.”

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Posted 7 months ago

“Received 2 refills for space pen on time, no delays and the correct refills. My pen works again. Thanks T. Williamson”

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Posted 7 months ago

“I recently purchased a limited edition Kaweco pen from The Pen Company, and they were very obliging when dealing with customs and VAT issues, contacting me upfront about the processs and expectations. I really appreciated their service and attention to detail - I would definitely order from them again.”

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Posted 7 months ago

“The Pen Company had the exact pen I was looking for and also had cartridges and the converter to fit it. The ordering was easy and the package came in a timely manner. The packing was enough to protect the items without being overdone.”

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Posted 7 months ago

“Fantastic shipping. I was disappointed when I realized it was traveling international as I was not paying much attention when placing the order. It still arrived faster than some domestic packages. Definitely would recommend.”

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Posted 7 months ago

“Third purchase in 12 years. Service as good as first one. Happy customer. And for certain products, amazing discounts available throughout year.”

Helpful Report

Posted 8 months ago

The Pen Company is rated 4.9 based on 8,875 reviews