The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,480 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable service and well packaged shipments inspire confidence as I am located overseas.”

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Posted 8 months ago

“Thank you Pen Company - you never fail to please. My order for 2026 diaries arrived safely. I'm so pleased with the fabulous designs. They were well packed and, as always, are of excellent quality. By the way, I'll be back at this time next year to reserve my 2027 requirement. Betty Taylor”

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Posted 9 months ago

“Thank you for supplying my 2026 diary. My next years diary actually arrived a couple of days before the due date. This year my choice was Pierre the Maze Detective flexi, day to view. Beautiful cover and enough space to write my daily journal in. The only downside and it's not your fault, there was no address book in the back. I use this for my numerous passwords which I update each year. Thank you for your wonderful choice of products and great service. I will definately order from you again. Kind regards JH North Yorkshire”

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Posted 9 months ago

“Great service once more. Purchased a paperblanks diary. Pre-ordered and a notification same when dispatched. Would recommend!”

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Posted 9 months ago

“Love these diaries . I have just ordered and had delivered my 2026 diary for next year. Excellent product with good hard cover and lots of room for notes etc. This is the 4th yearly diary l have had from this company. Xxx”

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Posted 9 months ago

“Fab Paperblank Diary - just what I wanted. GF”

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Posted 9 months ago

“Very helpful and understanding when I'd ordered the wrong diary! I was sent the diary I needed very shortly after contacting the Pen Company.”

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Posted 9 months ago

“Excellent service. Products arrived on time and just perfect. Very pleased with company. Totally professional 🤓”

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Posted 9 months ago

“The best diaries, change the designs front and back covers every year. Just love it. Recommend also can pre order and delivery is fast.”

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Posted 9 months ago

“I order Paperblanks diary every year and love that you can pre-order and then they send it out as soon as they are in print. I have always had great service with them.”

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Posted 9 months ago

“Great customer service, they emailed to let me know when my package was shipping. All the products were great 😊 Thank you”

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Posted 9 months ago

“Good customer service. Recommended”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“I always use The Pen Company for refills for my pens. They are always in stock and arrive really promptly. I never look elsewhere now as they have also always been the best priced in the past. Thoroughly recommend. Keep up the good service!”

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Posted 9 months ago

“The ink cartridges were as described and arrived in double quick time. An excellent service all round. Thank you.”

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Posted 9 months ago

“Purchase and delivery was so easy and reasonable given the custom engraving service. The lettering was excecuted perfectly too!”

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Posted 9 months ago

“Very helpful when I telephoned to order 3 packs of blue/cartridges. I am unable order on line as there is no one here to help me so was very grateful the order was taken by telephone. It was delivered promptly. Thank you. Marjorie Gadd”

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Posted 9 months ago

“Excellent service. Fast and efficient.”

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Posted 9 months ago

“Excellent service. Thank you.”

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Posted 9 months ago

“Very good service in shipping and packaging. Simple and prompt in transaction. Will definitely buy again.”

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Posted 9 months ago

The Pen Company is rated 4.9 based on 9,480 reviews