The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,571 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“It is what expected”

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Posted 6 years ago

“I will return when I got my parcel. Erik”

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Posted 6 years ago

“Excellent Service, very pleased with item, would certainly purchase again and would recommend.”

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Posted 6 years ago

“Swift and accurate service, could not be faulted, many thanks,”

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Posted 6 years ago

“Very efficient to deal with.. My order came next day as promised. I bought a diary from them last year and will do so again in the future. First class old-fashioned service.”

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Posted 6 years ago

“Generic pen refills much cheaper than original manufacturers and appear of good quality on first use. Order delivered promptly.”

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Posted 6 years ago

“Customer service is top notch”

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Posted 6 years ago

“Product was as described. It arrived on time. I am very pleased.”

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Posted 6 years ago

“Everything as stated easy process all good”

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Posted 6 years ago

“Items arrived as expected, price was very competitive and delivery was quicker than expected so all in all a very positive experience.”

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Posted 6 years ago

“Very good service Happy to know you”

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Posted 6 years ago

“I was looking for fillers for an older Lamy pen. This was the only company in the world where I could find them; I live in the US. The products were shipped quickly and it took maybe one day longer than domestic US shipping. I am overall well satisfied.”

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Posted 6 years ago

“The efficient company. It was my first time to deal with you guys but it was the smoothest and the fastest order ( engraved fountain pen). I received the item within 5 days ( being abroad/ international) that was very amazing. Thank you the Pen Company you are the best”

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Posted 6 years ago

“Brilliant service as always.”

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Posted 6 years ago

“I am happy with my Sheaffer fountain pen. It was a better price than elsewhere and free postage too. I am happy to recommend The Pen Company both for quality of their stock and for the service I received. Thanks”

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Posted 6 years ago

“Have been impressed by the service provided by The Pen Company for quite a few years now. Speedy dispatch, reliability, excellent range of products.”

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Posted 6 years ago

“It was so easy to find the items I required and there were no problems placing the order. Which came by first post, the day it was promised. I would certainly recommend them, the service was excellent.”

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Posted 6 years ago

“Good product, speedy service”

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Posted 6 years ago

“Good price, just what I needed as a Christmas present. Fast and efficient service. Thank you.”

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Posted 6 years ago

“Excellent service. Ordered at 4pm and delivered the next morning.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,571 reviews