The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,575 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service evening during the Xmas break, pen was delivered ahead of expectations. Thank you.”

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Posted 6 years ago

“Fabulous service but I wanted purple ink as that’s what I have to use at work. Fast delivery but it writes more blue so a little disappointed ☹️”

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Posted 6 years ago

“I was very impressed with my order process. Needed a diary before the new year. Ordered Sun 29th and received it Tues 31st. I was kept informed of progresion. Well done.”

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Posted 6 years ago

“Excellent quick service. Good prices and exactly the make and colour of ink I was looking for.”

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Posted 6 years ago

“I have several Fisher Space Pens. And I only want to use turquoise ink. The Pen Company is the only place I can find these refills. I always buy four or five at a time so I don’t order very often but when I do the service is first class. Even if I could get them elsewhere I wouldn’t. The Pen Company is the best!”

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Posted 6 years ago

“I purchased a Paper Blanks diary,ordering was straightforward, the price was excellent and included free delivery. I ordered between Christmas and New Year and it arrived very quickly by first class post. It was well packed using materials that could be recycled. Excellent service, I will use this company again.”

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Posted 6 years ago

“Excellent goods and service”

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Posted 6 years ago

“Excellent service, quick transaction and postage”

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Posted 6 years ago

“Very pleased with the Lamy pen I ordered which arrived well packaged and in good time considering it was over the Christmas period.”

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Posted 6 years ago

“Very good service was kept well informed and ink arrived on time as promised.”

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Posted 6 years ago

“Quick delivery and excellent quality”

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Posted 6 years ago

“This is my second purchase from The Pen Company. My first purchase gave me confidence to place the second order. The best thing about TPC is the attractive price tag of the products. Kindly keep up the same. The company offers choices of shipping. I opted the Royal Mail for its cost benefit. And, the transit time of the shipment is quite normal. I would suggest TPC to modify your website so as to create User account for customers. Another suggestion is to add new products and brands of fountain pen. Hoping for more purchases from you in future. Best wishes! Greetings from India! -Ajay Benjamin”

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Posted 6 years ago

“Beautiful pen set with personalisation, well packaged, delivered on time.”

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Posted 6 years ago

“Ordered the Souverän M805 to Sweden. With a satisfying delivery-time everything went fine, as smooth and fine as the extra fine nib-line.”

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Posted 6 years ago

“Beautiful item, prompted delivery”

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Posted 6 years ago

“I live in central Canada. I needed some rollerball ink refills which were difficult to find in North America. Either the ones I needed were not in stock, or the shipping costs were outrageous. I found The Pen Company. Everything I needed was stocked, ordering was easy, and the order arrived without incident. Shipping was slow but faster options were available. Would not hesitate to order from this company again.”

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Posted 6 years ago

“Those pen i received is better than i expected. Engraving is good. I'll be gladly back and buy more. P/s: Next time, please put phone number on the mail description, because my post office dont know how to contact me”

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Posted 6 years ago

“Very competitive prices and free delivery for purchases over £10. Products are of the standard you expect and delivered exceptionally quickly. Highly recommended.”

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Posted 6 years ago

“Beautiful diary which shipped promptly, and I like the selection generally. The website also seems well-designed.”

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Posted 6 years ago

“Excellent service! Ordered a diary on line and called to make an amendment to the delivery address and order- received a very professional and friendly service. Diary arrived the next day I will certainly be a returning customer!”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,575 reviews