The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,560 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic price, top quality product and super quick service! Will order from them again.”

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Posted 6 years ago

“Excellent pen, excellent service. My only problem is with the price - not the price per unit, but I have already lost two or three such pens, and therefore have to keep purchasing anew - but they are too good to use anything else!”

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Posted 6 years ago

“Superlative service. My go-to place for writing instruments since 2013 . That's saying a lot, considering I've dealt with sources all over Europe.”

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Posted 6 years ago

“Fast delivery of items as ordered.”

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Posted 6 years ago

“Product is great. Great website and email interaction, very clear. The price is perfect and not expensive at all. Delivery was vert quick and packaging was superb.”

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Posted 6 years ago

“Great service. Had to find another supplier of my “favourite” cartridge-efficient service at a good price. Will use again!”

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Posted 6 years ago

“Thé shipment comes in a nice packing, and the product itself is very nice.”

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Posted 6 years ago

“Great service, very fast shipping and of course, the pen and ink itself is top notch. (Pelikan M800 and 4001 ink) Thank you! - Tuomas -”

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Posted 6 years ago

“My pen was quickly shipped and well packaged. I appreciate the tracking, as I am not in the UK and enjoyed watching my pen’s progress to its new home. And what a great pen it is. Can’t rate The Pen Company highly enough.”

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Posted 6 years ago

“Order was processed quickly and arrived in great condition no problems”

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Posted 6 years ago

“Very very helpfull will use again for sure!”

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Posted 6 years ago

“I absolutely love my purchase! Will recommend The Pen Company. Love Caran D'Ache and The Pen Company!”

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Posted 6 years ago

“Super helpful (by phone) with finding the right refills for my pens, including helping me select alternatives for discontinued refills. Friendly, knowledgeable and efficient. And to top it off, despatched same day and recieved the next day!”

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Posted 6 years ago

“The service I received fromThe Pen Company was impeccable. I can guarantee you I will become a repeat customer.”

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Posted 6 years ago

“Timely and product excellent”

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Posted 6 years ago

“Super efficient, I love my engraved fountain pen!”

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Posted 6 years ago

“I had many questions and Jessica responded to me quickly and patiently. I made my purchase and the pens came quickly and in perfect condition. Will purchase from them again.”

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Posted 6 years ago

“Easy ordering. Great price. Quick to package and ship. Quick delivery all the way to Kansas, USA. Thank you.”

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Posted 6 years ago

“nice looking. Writes very well!”

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Posted 6 years ago

“Great service, very quick - exactly what I wanted - very good price! Would recommend!”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,560 reviews