The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,566 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,566 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Timely and product excellent”

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Posted 6 years ago

“Super efficient, I love my engraved fountain pen!”

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Posted 6 years ago

“I had many questions and Jessica responded to me quickly and patiently. I made my purchase and the pens came quickly and in perfect condition. Will purchase from them again.”

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Posted 6 years ago

“Easy ordering. Great price. Quick to package and ship. Quick delivery all the way to Kansas, USA. Thank you.”

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Posted 6 years ago

“nice looking. Writes very well!”

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Posted 6 years ago

“Great service, very quick - exactly what I wanted - very good price! Would recommend!”

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Posted 6 years ago

“Some years ago I'd bought my late husband a beautiful L'plume pen which I've just found with the ink dried up. I was unable to find a pen shop in N. Ireland that could supply me with a replacement so phoned The Pen Company. No problem, I had two new refills for my pen and love using it. Thanks, I'm very grateful to be using it instead of having to discard it.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Excellent service - arrived very quickly and was packaged beautifully. The product was exactly as expected. I love my yellow Lamy pen!”

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Posted 6 years ago

“This is a wonderful company, with a strong emphasis on customer service and a close attention to detail. The pen I purchased was offered at a much lower price than I could obtain in my own country. The exceptional prices and service has ensured that any future fountain pen acquirement needs will be met by The Pen Company.”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Excellent product. Would highly recommend this product and company.”

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Posted 6 years ago

“Speedy delivery and good prices, what more do you need!”

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Posted 6 years ago

“Perfect service!”

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Posted 6 years ago

“Bought a Kaweco sport pen. Excellent quality product. Arrived super quick and in very good packaging. Much Thanks.”

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Posted 6 years ago

“Excellent choice and the cost of an item is really transparent no extra for delivery. My pen arrived very quickly and was exactly as ordered.”

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Posted 6 years ago

“Item arrived promptly, customer service very polite and helpful, item I ordered was great. What more can you ask from a company? :)”

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Posted 6 years ago

“Quick international delivery.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Helped me get the refills I needed for a pen I’d had for years and given up ever getting what I needed. These guys know pens”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,566 reviews