The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,562 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,562 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy customer. Great service, fast delivery and a very happy to find the pen recommended by my son's teachers to help overcome his handwriting difficulties.”

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Posted 6 years ago

“Good company to deal with and excellent delivery service provided. Goods ordered and delivered within 24 hours to my home. Have placed several orders within the past two years - each time I have been delighted with my purchases plus all orders have been delivered on time. Very pleased with this company.”

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Posted 6 years ago

“pen was just what l wanted and very fast delivery”

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Posted 6 years ago

“Fast delivery and excellent customer service.”

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Posted 6 years ago

“Then shipment was great but the delivery service was so bad”

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Posted 6 years ago

“Check out was a breeze. I thought it would be a little more intrepid due to ordering from the U.S...Currency conversion was done by the company. (😁👍) Order was shipped promptly, product is amazing. I will be ordering again. Great customer service! I highly recommend 😍!! Thank you.”

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Posted 6 years ago

“Very easy website top access. Found what I wanted with no problem. Order placed and delivered within the expected time frame. Could not fault The Pen Company at all.”

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Posted 6 years ago

“Excellent quick service”

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Posted 6 years ago

“Ronseal, as in it does etc. Can't fault the service, fussy over the engraving and dealt with both a nib and an ink issue immediately. About to order the matching ball point .....”

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Posted 6 years ago

“Quick delivery of ink refills”

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Posted 6 years ago

“Great quality products and very quick delivery, will certainly buy there again.”

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Posted 6 years ago

“Site was very easy to navigate - like the detailed pictures of the products offered - helped me make my selection. Ordering process very simple and secure. Products arrived appropriately packaged and timely.”

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Posted 6 years ago

“The pen I ordered was keenly priced and arrived quickly and securely packed. I am very happy with The Pen company's service.”

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Posted 6 years ago

“Reasonable price, very quick delivery. Thank you.”

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Posted 6 years ago

“Excellent service easy to use online and reasonable price”

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Posted 6 years ago

“Incredibly fast delivery of my items, impeccable service which I will use again in the future - thank you!”

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Posted 6 years ago

“Great service. Response is fast. And thanks for the nice gifts! will definitely come back again.”

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Posted 6 years ago

“Very prompt delivery. Great variety of inks - makes one order more than necessary! Thanks!”

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Posted 6 years ago

“Ordered many good pens wouldn't look any further”

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Posted 6 years ago

“The refills I needed were cheaper by far than my normal go-to online shopping source...not generic items but branded - great job - next day delivery!! Impressed with this company!”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,562 reviews