The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,585 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,585 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is excellent. Great service.”

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Posted 2 months ago

“I cannot recommend The Pen Company highly enough. Easy to place an order, and it arrived within days. I'll be back, but my name is Annie, not Atnie”

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Posted 2 months ago

“The company was so easy to work with. The process was simple and fast! I would highly recommend this company!”

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Posted 2 months ago

“Easy to order, good prices, shipped fast, Usa import taxes paid upfront. Would recommend”

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Posted 2 months ago

“Fabulous pens, the process is easy to order on line, all arrived extremely quickly”

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Posted 2 months ago

“Great prices and delivered in good time.”

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Posted 2 months ago

“A very tidy response to my order”

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Posted 2 months ago

“Fast, friendly prompt service from an excellent company”

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Posted 2 months ago

“The Pen Company had what I needed at a reasonable price. I inadvertantly ordered an out of stock item and they were very quick in advising me, offering options and communicating with me when awaiting new stock. The items arrived promptly and well packaged soon after. Would reccommend.”

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Posted 2 months ago

“Very Happy with the Lighter and the service I recieved.”

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Posted 2 months ago

“Excellent service with ink sent out without an delay. Will be using the Pen company again”

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Posted 2 months ago

“quick delvery service, a godd choice of products”

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Posted 2 months ago

“Excellent inks, packaged safely and delivered quickly. Would recommend”

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Posted 2 months ago

“Both Lamy pens arrived in perfect condition as ordered. I love the fact that I could order which nib width I wanted as I was purchasing them at no extra cost! I always go for the broad nib... as a primary school yeacher, I always find that young writers cope best with them!”

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Posted 2 months ago

“Loved the pen and the customer service”

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Posted 2 months ago

“Prompt delivery ( to Australia ) and exactly what i was chasing .”

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Posted 2 months ago

“Very personal and high service level.”

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Posted 2 months ago

“Efficient!”

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Posted 2 months ago

“5 stars rated customer service”

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Posted 2 months ago

“I’ll be back!!”

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Posted 3 months ago

The Pen Company is rated 4.9 based on 9,585 reviews