The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,869 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!”

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Posted 3 weeks ago

“Quick service. Quality products”

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Posted 3 weeks ago

“Excellent service and quality”

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Posted 3 weeks ago

“They had what I needed and it was delivered on-time.”

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Posted 3 weeks ago

“Website easy to navigate, order came quickly, pen was beautifully engraved. A little disappointed that Lamy's EF is so much fatter than Pilot's, but the size and feel is amazing!”

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Posted 3 weeks ago

“The item was shipped promptly and arrived in good time.”

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Posted 3 weeks ago

“I am super happy with the Pen Company. Shipping was lightning fast and packaging superb. Dollar for dollar the value one gets from the Pen Company cannot be beat. Thank you for your oustanding products and service!”

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Posted 4 weeks ago

“Perhaps the best online purchase I have ever made. I found them while searching for a specific product and the sale and delivery were swift and superbly handled. Clear process, ample documentation and excellent packaging and delivery. Kudos !”

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Posted 4 weeks ago

“I was very impressed by the friendly personal service offered by The Pen Company and I love the pen I purchased - a beautiful Pilot Capless Graphite fountain pen. The fine nib is superb. Very high quality.”

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Posted 4 weeks ago

“I found the Pen company when searching for a specific make of fountain pen. They had lots of options from inexpensive to more luxury and a good selection of accessories. It was really good to be able to get the pen I wanted at a cheaper price and better selection than a major online store and felt good to support a smaller business. Great service and quick delivery. Thank you.”

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Posted 4 weeks ago

“I wanted to send a mechanical pencil to a friend as a present. I found exactly the one I wanted, at a good price, and it was delivered quickly and safely. Everything was just as I wanted it to be! Thank you.”

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Posted 4 weeks ago

“Quick shipping and sell thing that are hard to find elsewhere”

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Posted 4 weeks ago

“Quick delivery and good value”

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Posted 4 weeks ago

“excellent waterman & lamy refills hope to buy again”

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Posted 1 month ago

“Nice product, good experience.”

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Posted 1 month ago

“Mission accomplished! On their website, they say “we endeavor to offer a first class service” in my case they certainly did. I needed a replacement tip for one of my rollerball Lamy pens from many many years ago. I looked everywhere and could not find it. Then I came upon the pen company. While they did not have the exact color match for the part I needed, they did have the part available in a different color so I ordered it. Because I’m in the US and this is shipped from the UK, I called to check on the order several weeks later. My part was back ordered however in my communication with the company, I mentioned that I wish they had the color I needed to match my pen. I was told they thought they could get it and if they could, they would ship it to me instead of the one I ordered initially. Several weeks later, it arrived in my mailbox. Now I have use of the pen that I had stored in my desk for the last 30+years! I will definitely use their company again should the need arise. Thank you The Pen Company for a job well done!”

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Posted 1 month ago

“Great service and very happy with the notebook. Will definitely use again.”

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Posted 1 month ago

“Everything A1 - very pleased!”

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Posted 1 month ago

“Yes these guys are brilliant! Fantastic selection, great pricing and super quick delivery! Great job!”

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Posted 1 month ago

“Exactly what I was after and cheaper than what I found elsewhere, will definitely use again”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 8,869 reviews